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Manager, Employee Relations

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Sodexo

1mo ago

  • Job
    Full-time
    Mid Level
  • Consulting
    People, HR & Administration
  • North Bethesda
    Remote

AI generated summary

  • You need a Bachelor’s degree, 3 years in HR with employee relations, SHRM/HRCI certification preferred, knowledge of employment laws, bilingual Spanish preferred, and experience in a union environment.
  • You will coach managers, document cases, handle employee concerns, identify compliance issues, partner with HR resources, and support background checks while participating in HR initiatives.

Requirements

  • Bachelor’s degree or equivalent experience.
  • SHRM or HRCI Certification preferred
  • Three years of experience, preferred in Human Resources related field with employee relations focus
  • Possess strong knowledge of laws that govern employment and clear understanding of when to involve the Law Department in resolving issues.
  • Bi-lingual - Spanish preferred
  • Experience providing guidance in a Union Environment
  • Minimum Education Requirement - Bachelor’s Degree or equivalent experience
  • Minimum Management Experience - 3 years
  • Minimum Functional Experience - 3 years of Human Resources experience

Responsibilities

  • Demonstrate ability to obtain all necessary factual information, apply experience to interpret key issues, determine policy and process applicability and communicate recommendations.
  • Work with managers/supervisors to ensure Operations-prepared documentation is thorough and accurate; identify inadequacies and provide coaching to improve future documentation.
  • Accurately document case work and response within case management system to ensure comprehensive audit trail.
  • Use subject matter expertise in coaching and counseling to effectively advise managers on appropriate corrective or disciplinary measures in support of business strategies and Company policy and to provide guidance to employees on escalated employee concerns.
  • Partner with the Labor Relations, Law Department, ER Center and other corporate HR resources as necessary to ensure effective case management and resolution.
  • Effectively identify issues that may give rise to harassment, discrimination or retaliation claims and escalate to appropriate resources for investigation.
  • Support units with background check issues, in partnership with Corporate Security and Legal.
  • Visit Company locations, as needed, contact supervisors, review policy manuals, and consult with other subject matter experts in the Company as necessary to assist in resolving complaints within established SLAs.
  • Participate in various HR initiatives and special projects.

FAQs

Is this position fully remote?

Yes, this position is fully remote; however, the incumbent should reside in the Eastern or Central time zones.

What are the primary responsibilities of the Manager, Employee Relations?

The primary responsibilities include providing guidance to management on employee relations, investigating employee performance issues, implementing HR programs, and participating in HR initiatives and special projects.

What qualifications are required for this position?

A Bachelor’s degree or equivalent experience is required, along with three years of experience in a Human Resources-related field with a focus on employee relations. SHRM or HRCI certification is preferred.

Are there language requirements for this role?

Bi-lingual candidates, particularly those who speak Spanish, are preferred.

What benefits does Sodexo offer its employees?

Sodexo offers a comprehensive benefits package that may include medical, dental, and vision care, a 401(k) plan with matching contributions, paid time off, company holidays, career growth opportunities, and tuition reimbursement.

Is experience in a union environment required for this job?

Experience providing guidance in a union environment is preferred, but not explicitly required.

How does Sodexo support employee growth and development?

Sodexo offers career growth opportunities and tuition reimbursement as part of its benefits package.

What should applicants do if they need assistance with the application process?

Applicants who need assistance with the application process are encouraged to complete the provided form for support.

What is Sodexo's stance on diversity and inclusion?

Sodexo embraces diversity and inclusion as core values, fostering an environment where all employees are valued and respected, and is committed to providing equal employment opportunities regardless of various characteristics.

What tools might the candidate use to document case work?

The successful candidate will accurately document case work and responses within a case management system to ensure a comprehensive audit trail.

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Sodexo

It all starts with the everyday

Government
Industry
5001-10,000
Employees
11996
Founded Year

Mission & Purpose

Sodexo is the global leader in sustainable food and valued experiences at every moment in life: learn, work, heal and play. We believe in creating a better day for everyone to build a better life for all. Founded in 1966 by Pierre Bellon in France, for over 40 years, we have developed unique expertise, backed by nearly 422,000 employees in 53 countries across the globe. In combining the diverse talents of our teams, Sodexo is the only company to integrate a complete offer of innovative services, based on over 100 professions. We develop, manage and deliver a unique array of Food Services, Facilities Management and Employee Benefit Solutions for all our clients to improve the Quality of Life of over 100 million consumers daily.