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Manager - Exchange and 0365 Administration

  • Job
    Full-time
    Senior (5-8 years)
  • IT & Cybersecurity
    People, HR & Administration
  • $120K - $130K
  • Toronto
    New York City
  • Quick Apply

AI generated summary

  • You need a Bachelor's degree, 5+ years of Exchange and O365 experience, ability to manage relationships with vendors, strong problem-solving skills, technical leadership, and flexibility for night/weekend work.
  • You will design, implement, manage, and troubleshoot Microsoft Exchange and Office 365, oversee service provider relationships, provide technical leadership, and stay current with technology trends.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • At least 5 years of experience in designing, implementing, and managing Microsoft Exchange and Office 365 environments.
  • Experience in managing relationships with managed service providers.
  • In-depth knowledge of Microsoft Exchange, Office 365, and related technologies.
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proven experience in providing technical leadership and guidance to junior administrators.
  • Note: Night and Weekend work may be required.

Responsibilities

  • Design, implement, and manage the organization's Microsoft Exchange and Office 365 environments.
  • Monitor and manage the performance, availability, and security of the Exchange and Office 365 environments.
  • Troubleshoot and resolve complex issues related to the Exchange and Office 365 systems.
  • Develop and implement disaster recovery and business continuity plans for the Exchange and Office 365 environments.
  • Manage the relationship with the Managed Service Provider, ensuring that service level agreements are met and that the provider is delivering high-quality services.
  • Provide technical leadership and guidance to junior administrators.
  • Develop and implement policies and procedures for the use and management of the Exchange and Office 365 environments.
  • Stay up-to-date with the latest developments in Microsoft Exchange, Office 365, and related technologies.

FAQs

What are the primary responsibilities of the Manager, Exchange and O365 Administration role?

The primary responsibilities include improving, supporting, and maintaining the Microsoft Exchange and O365 platform, as well as owning the management, administration, and optimization of the platform.

What is the scope of the Microsoft Exchange and O365 environments that the Manager is responsible for?

The Manager is responsible for the design, implementation, and management of the organization's Microsoft Exchange and Office 365 environments.

What level of experience is required for the Manager, Exchange and O365 Administration role?

The Manager should have a strong background in managing and administering Microsoft Exchange and Office 365 environments, as well as providing technical leadership and guidance to junior administrators.

How many users are supported globally by the Technology Services team?

The Technology Services team supports approximately 6,500 users globally across all Brookfield business groups.

1001-5000
Employees

Mission & Purpose

Brookfield is invested in long-life, high-quality assets and businesses around the world that form the backbone of the global economy. With over $925 billion in assets under management, and over 100 years’ experience as an owner and operator, we put our own capital to work in virtually every transaction, aligning interests with our partners and investors, and bringing the strengths of our operational expertise, global reach and large-scale capital to bear in everything we do. To learn more about our global businesses spanning renewable power and transition, infrastructure, real estate, private equity and credit, please visit www.brookfield.com. Phishing and Fraudulent Websites Warning Please be aware of the misuse of the Brookfield name and brand by individuals and groups fraudulently publishing fake websites and engaging in “phishing” scams that seek personal or confidential information from potential job candidates. This includes the posting of fake Brookfield job offers on LinkedIn and other career sites. You can find more details on what to look out for and how to report potentially fraudulent activity at https://www.brookfield.com/web-fraud-and-phishing-warning.