FAQs
What is the main focus of the Manager, Facilities/Utilities position?
The main focus of the Manager, Facilities/Utilities position is to manage maintenance personnel, activities, and budgets to maintain superior show quality and customer satisfaction while continuously improving guest and employee safety.
What qualifications are required for this position?
An Associate’s Degree (AA) or equivalent from a two-year college or technical school is required, while a Bachelor’s degree from a four-year college or university in management or a technical discipline is preferred.
How many years of experience are needed for this role?
A minimum of 7+ years of experience in construction, operation, and maintenance management of a large Theme Park is required, along with 5+ years of extensive experience in maintenance management and direct supervisory responsibilities.
Are there any preferred certifications or licenses for candidates?
Yes, Maintenance Management Certification, General Contractor license, and Technical Certification/License are preferred.
What areas of responsibility will I manage in this position?
You will manage all aspects of the facilities maintenance program, including planned, emergency repair work, and comprehensive asset life-cycle management within your assigned area.
How will I support my staff in this role?
You will support your staff by providing leadership, coaching, mentoring, career development, performance management, and recognition.
What is the role of budget management in this position?
You will be responsible for planning, preparing, and managing assigned capital and expense budgets as part of your duties.
How important is safety in this role?
Safety is a crucial aspect of the role, and you will be expected to understand and actively participate in Environmental, Health & Safety responsibilities following established policies and procedures.
What types of relationships will I need to establish in this role?
You will need to establish and maintain relationships across departments to ensure the highest standards of guest experience, show quality, and operational readiness.
What kinds of tasks might I be performing outside of the major responsibilities?
You may be asked to perform other duties as assigned beyond the major responsibilities, which could vary based on operational needs.