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Manager, HR & Employee Relations

  • Job
    Senior (5-8 years)
  • People, HR & Administration
  • Chicago
  • Quick Apply

AI generated summary

  • You need 5+ years HR experience with emphasis on employee relations, strong problem-solving skills, ability to handle confidential information, understanding of employment laws, previous labor union experience, executive presence, project management skills, excellent communication skills, detail-oriented, ability to work independently, media/production experience, proficiency with Excel and SAP HRIS, flexibility, and willingness to work in Chicago and travel as needed.
  • You will manage HR & employee relations issues, conduct investigations, provide support to episodic productions, coach managers, facilitate training, monitor legal compliance, and support broader HR initiatives at a media company.


  • Basic Qualifications:
  • Bachelor’s degree
  • Minimum 5+ years relevant HR experience, preferably as a manager or high performing HR generalist with an emphasis in employee relations and client based work
  • Desired Characteristics:
  • Be a creative partner and problem solver with a passion for Employee Relations
  • Demonstrable ability to deal with confidential information with discretion
  • Strong interpersonal, organizational, and critical thinking skills required along with comprehensive understanding of applicable State/Federal employment laws to help guide and interpret general business practices
  • Previous experience with labor unions strongly preferred
  • Convey excellent executive presence, project management, and presentation abilities in corporate and production environments, for both internal and external clients
  • Ability to interface effectively with all levels of employees, managers and executives
  • Strong persuasion and conflict resolution skills required
  • Must be detail-oriented and organized, with excellent follow-through and analytical skills
  • Must have ability to execute both strategic and tactical priorities
  • Must be able to work independently with the ability to juggle priorities and manage time to effectively meet deadlines
  • Media/Broadcast/Cable/Production experience preferred
  • Experience with Excel, Microsoft Office Suite, SAP HRIS preferred
  • Sense of humor appreciated, quick thinking and approachable nature needed
  • Ability to work in a diverse, fast paced but rewarding environment
  • Eligibility Requirements:
  • Interested candidates must apply to be considered
  • Must be willing to work in Chicago, Illinois
  • Must have work authorization to work in the United States
  • Must be willing to travel for business as necessary and have schedule flexibility to support year-round production demands
  • Additional Requirements:
  • This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.


  • Specific job responsibilities include but are not limited to:
  • Manage high volume of employee relations investigations regarding complaints, harassment, integrity violations, retaliation, and performance concerns. Provide recommendations and collaborate with Labor Relations and Employment Law on solutions, outcomes, or formal disciplinary action.
  • Provide daily HR support to episodic Scripted Studio Productions including heavy employee relations, staffing and recruitment, performance management, ad hoc reporting and compliance with HR policies and procedures for represented and non-represented staff.
  • Create an environment of positive employee relations by respecting confidentiality, establishing trust and credibility, being seen by employees as approachable and fair, and balancing business needs with employee needs.
  • Manage performance, corrective action, and integrity issues in collaboration with Legal, Fair Employment and Labor Relations.
  • Provide coaching to Production heads & managers, offer feedback and advice on issues in a proactive and compassionate manner.
  • Provide support with managing and delivering key HR initiatives including compliance, corporate culture, and training.
  • Strong knowledge of state (Illinois) and Federal employment practices, policies, legal & EEOC guidelines, as well as compensation, wage and hour, benefits administration.
  • Partner with management to help develop and facilitate training strategies to meet employee needs, including supervisory training, and skill development.
  • Attend on site legal compliance trainings.
  • Manage employee relations activities such as special events, employee advocacy, monitoring and reporting for Production departments, and conflict resolution initiatives.
  • Continually monitor and maintain company policies and procedures and remain current on relevant legal issues relating to employment.
  • Conduct exit interviews; support retention strategies and monitor attrition for assigned departments.
  • Participate in broader HR projects in support of the entire organization.


What are the primary responsibilities of the Manager, HR & Employee Relations role?

The primary responsibilities of this role include providing Human Resource support to various Universal Studio Group Productions to create a respectful, inclusive, and fun working culture, managing employee relations issues for assigned television productions, and supporting other productions and special projects in the USG portfolio.

Who does the Manager, HR & Employee Relations role report to?

This position reports to the Director, HR and Employee Relations at Universal Studio Group.

What location is this role based in?

This role is based in the greater Chicago area.

What are the qualifications required for the Manager, HR & Employee Relations position?

Qualifications for this role include experience in Human Resources, specialization in managing employee relations issues, and the ability to cultivate a positive working culture. Experience in television production or entertainment industry is a plus.

Are there opportunities to work on projects outside of the Chicago area?

Yes, the Manager, HR & Employee Relations may also support other productions and special projects in the USG portfolio as applicable.

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Entertainment & Media

Mission & Purpose

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.