FAQs
What is the primary mission of the International Seller Services team at Amazon?
The primary mission of the International Seller Services team at Amazon is to make sellers successful on the Amazon platform by providing necessary support, improving performance, and driving adoption of relevant Amazon products and services.
What are some key responsibilities of the Manager I, Account Management position?
Key responsibilities include leading a team of account managers, analyzing seller performance trends, driving seller recruitment goals, managing key improvement initiatives, and using data to provide insights to business leaders.
What qualifications are required for this position?
Required qualifications include 2+ years of team management experience, a bachelor's degree, experience with sales CRM tools, data analysis, and 3+ years of experience in e-commerce in sales, account management, or category roles.
Is experience in e-commerce required for this position?
Yes, candidates should have 3+ years of experience in e-commerce, specifically in sales, account management, or category roles.
What tools may candidates expect to use in this role?
Candidates will likely use sales CRM tools such as Salesforce, as well as various data analysis tools for assessing performance drivers.
Are there opportunities for process improvement in this role?
Yes, the role involves identifying opportunities for improvement, simplifying existing processes, and implementing key initiatives to drive operational efficiencies.
Does this position involve working with international teams?
Yes, the Manager I, Account Management position may involve collaborating closely with international teams.
What kind of environment will the Manager I be expected to work in?
The Manager I will be expected to work in a fast-paced and dynamic environment, requiring the ability to deal with ambiguity and manage multiple priorities.
How does this role contribute to seller success on Amazon?
This role contributes to seller success by managing account managers who support sellers in launching their businesses, driving the adoption of programs that enhance revenue, and helping to resolve any blockers sellers may face.
What kind of skills are emphasized for this role?
Skills emphasized for this role include analytical thinking, problem-solving, attention to detail, and effective communication with both internal and external stakeholders.