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Manager of Account Managers, Amazon Autos

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Amazon

14d ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Business, Operations & Strategy
  • Seattle

AI generated summary

  • You need a Bachelor’s, 5+ years in account/program management, team leadership, data analysis, strong communication skills, and experience with CRM and analytical tools like Salesforce and Tableau.
  • You will coach a team, set goals, build relationships with Sellers, optimize processes, drive growth, and participate in hiring top talent to enhance customer experience and satisfaction.

Requirements

  • Bachelor’s Degree or equivalent practical experience.
  • 5+ years' experience in account, program or product management in related industries like retail, automotive, or technology.
  • 5+ years professional experience developing and leading teams while driving organizational goals.
  • Experience building customer relationships, identifying business opportunities for clients and increasing adoption and utilization of company products.
  • Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems.
  • Track record of developing business plans with a demonstrated ability to navigate ambiguous situations while effectively managing multiple projects and priorities across teams.
  • Superior communication and presentation skills.
  • Experience using analytical, account management, and productivity tools including Oracle Business Intelligence, CRM tools like SalesForce, Tableau, and Microsoft Office Suites.

Responsibilities

  • Managers of Account Managers are responsible for driving business growth and delivering a positive experience with our program. The key responsibilities are to:
  • Coach, mentor, and develop a team of Strategic Account Managers
  • Contribute to goal setting for your team to align with organizational goals and contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience.
  • Build and cultivate strong relationships with Sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate while monitoring Seller satisfaction.
  • Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, partnering with external teams to align programs etc.
  • Active participation in hiring and developing the best

FAQs

What are the key responsibilities of the Manager of Account Managers, Amazon Autos?

The key responsibilities include coaching and developing a team of Strategic Account Managers, contributing to goal setting, building relationships with Sellers, optimizing processes, and participating in hiring and team development.

What qualifications are required for this position?

A Bachelor’s Degree or equivalent practical experience is required, along with 5+ years of experience in account, program, or product management, and 5+ years of experience developing and leading teams.

Is experience in the automotive industry necessary for this role?

While not mandatory, experience in related industries such as retail, automotive, or technology is preferred to help drive business growth and support customer relationships.

What skills are preferred for applicants?

Preferred skills include superior communication and presentation abilities, experience with analytical and productivity tools like Oracle Business Intelligence, SalesForce, Tableau, and proficiency in Microsoft Office Suites.

What opportunities for career development does this position offer?

This role offers the opportunity to coach and mentor a team, contribute to business strategy development, and drive organizational goals, promoting professional growth in a fast-paced environment.

What is the salary range for this position?

The base pay for this position ranges from $121,200 per year in the lowest geographic market to $200,400 per year in the highest geographic market, depending on various factors including knowledge, skills, and experience.

How does Amazon ensure diversity and inclusion in the workplace?

Amazon is committed to a diverse and inclusive workplace and is an equal opportunity employer, ensuring that hiring and employment practices are free from discrimination based on various legally protected statuses.

Where can I apply for this job?

Applicants should apply via Amazon’s internal or external career site, where the position will remain posted until filled.

What benefits are offered as part of the compensation package?

Amazon offers a full range of medical, financial, and other benefits as part of the total compensation package, which may also include equity, sign-on payments, and various forms of additional compensation.

What kind of team environment can I expect in this role?

You can expect to work in a rapidly growing team focused on creating innovative discovery and shopping experiences, collaborating with experienced teams at Amazon to enhance customer experiences in the automotive space.

Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.