Logo of Huzzle

Home

Matches

Explore

Manage

Manager of STAR Events and Communication

image

Marriott International

26d ago

  • Job
    Full-time
    Junior & Mid Level
  • Marketing
    People, HR & Administration
  • Grapevine

AI generated summary

  • You need a bachelor's in Communications or 2 years' HR experience, or an associate's with 4 years' experience. Skills in interviewing, training, employee management, and handling complaints are essential.
  • You will manage internal communications, oversee event production, guide the Employee Communications team, analyze trends, develop resources, and ensure alignment with company culture and budget.

Requirements

  • • 4-year bachelor's degree in Communications or related major; 2 years’ of experience in human resources, management operations, or related professional area.
  • OR
  • • 2-year degree in Communications or related major; 4 years’ experience in human resources, management operations, or related professional area.
  • • Interviews, selects and trains employees
  • • Directs the work of employees
  • • Sets and adjusts employees rates of pay and hours of work
  • • Handles employee complaints and executes disciplinary action as needed

Responsibilities

  • Support the company’s vision and objectives through the management, development and marketing of strategic internal communications and events. Establish the company culture by creating communication tools, avenues and events. Manage the production of all hotel-wide communications relayed to employees through email templates, memos, fliers, posters/signage, intranet and communication stations. Responsible for the creative development and execution of internal communications and event concepts. Manages the daily activities and performance of the Employee Communications team. Update communication tools and methods based on research and industry trends. Develop communication resources within established budgetary restraints and with fiscal responsibility.
  • Manages the production of all hotel-wide communications relayed to employees through email templates, memos, fliers, posters/signage, intranet and communication stations.
  • Manages the daily activities and performance of the Employee Communications team.
  • Creates the General Manager’s internal messages including memos, recognition letters, invitations, and presentations for events such as leaders’ outings, STAR rallies, and Gaylord Leadership Team meetings.
  • Analyzes service issues and identifies trends.
  • Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.
  • Reviews and audits expenses.
  • Plans and apportions work amongst employees with clear directions on the techniques to be used
  • Audits departmental recognition and communication tools to ensure alignment with key cultural messages.
  • Plans and controls the budget.
  • Appraises employee productivity and efficiency for the purpose of recommending promotions or other changes in status
  • Updates communication tools and methods based on research and industry trends.
  • Creates hotel publications requiring research, interviews, photography, writing, formatting, design, printing and distribution.
  • Develops in-depth PowerPoint presentations (incorporating music, video and photos) and scripts, directs and produces videos to be featured at events.
  • Creates clear expectations and parameters for Room duties.
  • Facilitates the development of creative solutions to overcome obstacles and oversees implementation to continually improve guest satisfaction results.
  • Advises leaders and employees on departmental and hotel-wide communication issues. Sends property-wide leader communications and refines their messages.
  • Interviews, selects and trains employees
  • Directs the work of employees
  • Sets and adjusts employees rates of pay and hours of work
  • Handles employee complaints and executes disciplinary action as needed

FAQs

What is the job title of this position?

The job title is Manager of STAR Events and Communication.

Where is this position located?

This position is located at the Gaylord Texan Resort & Convention Center in Grapevine, Texas.

Is this a full-time position?

Yes, this is a full-time position.

What are the educational requirements for this job?

Candidates must have a 4-year bachelor's degree in Communications or a related major with 2 years of experience in human resources or management operations, or a 2-year degree in Communications or a related major with 4 years of relevant experience.

What are the primary responsibilities of the Manager of STAR Events and Communication?

The primary responsibilities include managing internal communications, developing communication tools and events, overseeing the Employee Communications team, and ensuring alignment with the company's culture and strategic objectives.

What is the salary range for this position?

The salary range for this position is $57,000 to $84,000 annually.

What benefits are offered with this position?

Benefits include comprehensive health care, a 401(k) plan, employee stock purchase plan, accrued paid time off, life insurance, travel discounts, tuition assistance, and other wellness benefits.

What skills are essential for this role?

Essential skills include strong communication abilities, creativity in developing communication and event concepts, management experience, and the ability to analyze service issues and trends.

Is experience in management operations required for this role?

Yes, experience in management operations or a related area is required.

How does the company view diversity in hiring?

Marriott International believes in hiring a diverse workforce and sustaining an inclusive, people-first culture, committed to non-discrimination on any protected basis.

image

Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.