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Manager, People Technology (Workday Payroll, Absence, Time Tracking, Security)

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Klaviyo

14d ago

  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
    People, HR & Administration
  • San Francisco

AI generated summary

  • You need 6+ years in Workday, expertise in Payroll, Absence, Time Tracking, compliance knowledge, global HR tech experience, strong analytical skills, project management abilities, and autonomy.
  • You will manage a team, collaborate cross-functionally, implement and enhance Workday modules, improve processes, test projects, and drive technology adoption while focusing on user experience.

Requirements

  • 6+ Years in the Workday ecosystem. Understanding across Workday functional modules so that you can evaluate technology connections (with an expertise in Workday Payroll (US & UK), International 3rd party payroll connections, Absence, Time Tracking, Security, and Equity programs) with an expertise in carrying out the stages of a software development lifecycle.
  • Self-Starter willing to take on the tough projects and challenges to grow and develop yourself and the team. Expertise navigating within ambiguous situations, with high levels of autonomy and leading a small team. Ambitious, creative, radical collaborator, and active listener.
  • Experience implementing 3rd party payroll, Workday absence, and other tech vendors to support a global footprint
  • Global HR Technology experience across multiple countries with the understanding of regulatory technology requirements.
  • Experience working for a public company with compliance and public company processes at the forefront.
  • Motivated and interested in quickly learning and adapting to new processes and technologies.
  • Intellectually curious. You have strong analytical skills, proven experience understanding and effectively working across multiple stakeholders, comfortable working with and communicating large amounts of data findings, experience establishing and tracking metrics.
  • Excellent project management skills: ability to communicate via verbal and written communication with and understanding of communication methods by stakeholder personas (executive vs project team members), outstanding organizational skills and attention to detail.

Responsibilities

  • Work cross-functionally to solve problems, collaborate radically, and build technology driven solutions. You aren't satisfied with taking an ask at face value. You always want to know the desired outcome and will consult to ensure we're solving for the business need, not just checking the box.
  • You provide recommendations that balance meeting the business need and creating scalable, best in class technology solutions and experiences while introducing and championing new technology across the organization to drive adoption, enhance user experience and support key business objectives.
  • Manage a small team responsible for our Workday Payroll, Absence, Time Tracking, and Security modules.
  • Monitor and recommend changes to improve processes, new technology, and data quality as well as intake, scope, and carryout technology enhancements and changes based on stakeholder requests.
  • Partner with stakeholders to create innovative solutions while keeping employee experience at the forefront.
  • Manage testing processes for projects through creating test cases, setting up test cases, and testing different personas through the processes.
  • Responsible for understanding, creating, and implementing end to end technology processes, identifying and closing gaps in processes and dependencies and transforming the technology landscape, specifically utilizing data connections.
  • Uphold excellent time management skills including technical requirements gathering, integration documentation, testing plans, and cut-over plans from a technology perspective and lead stakeholders through these standards.

FAQs

What is the main focus of the Manager, People Technology role at Klaviyo?

The main focus of this role is on the Workday Payroll, Absence, Time Tracking, and Security areas, with an emphasis on enhancing the People Technology practice at Klaviyo through technology innovation and people management.

What qualifications are required for this position?

Candidates should have 6+ years in the Workday ecosystem, a strong understanding of Workday functional modules (especially in Payroll, Absence, Time Tracking, Security, and Equity programs), experience with 3rd party payroll implementations, and global HR technology experience.

Is experience with compliance and public company processes necessary for this role?

Yes, experience working for a public company with compliance and public processes at the forefront is required.

What kind of team management experience is expected?

The role requires managing a small team responsible for the Workday Payroll, Absence, Time Tracking, and Security modules, while also participating in project management and stakeholder engagement.

What skills are important for success in this position?

Important skills include excellent project management, strong analytical skills, the ability to navigate ambiguous situations, effective communication, and a keen attention to detail.

Will the position involve collaborating with other departments?

Yes, the role involves cross-functional collaboration to solve problems and build technology-driven solutions, as well as partnering with stakeholders to create innovative solutions focused on employee experience.

Is Klaviyo committed to diversity and equal opportunity?

Yes, Klaviyo is committed to a policy of equal opportunity and non-discrimination, valuing diverse backgrounds and experiences.

What type of candidate is Klaviyo looking for in this role?

Klaviyo is looking for a self-starter who is ambitious, a creative collaborator, capable of managing tough projects, and willing to learn and adapt to new processes and technologies.

How does Klaviyo support its employees?

Klaviyo supports its employees with a workplace that values their whole selves from day one, generous benefits, and a commitment to empowering creators.

What should candidates be cautious of during the application process?

Candidates should be cautious of job offers from non-company email addresses or unsolicited calls, and should only apply through the official career site.

Klaviyo is a unified customer platform for email, SMS, and more. Own your consumer data and interactions. #Klaviyo

Marketing & Advertising
Industry
1001-5000
Employees
2012
Founded Year

Mission & Purpose

Klaviyo is a marketing automation platform that specializes in email and SMS marketing for e-commerce businesses. Their ultimate mission is to help businesses of all sizes grow by enabling them to create personalised and targeted marketing campaigns, build stronger customer relationships, and drive sales. Klaviyo's purpose is to empower e-commerce brands with the tools and insights they need to thrive in the digital marketplace, providing them with the means to deliver relevant and engaging marketing messages to their customers and drive business success.

Culture & Values

  • Customer first

    We always put our customers first. Klaviyos start with the customer and work backward. We create products that solve legitimate customer problems, always doing what's best for our customers and their customers. We work hard to earn and keep each customer's trust through products and experiences that improve their lives and speed up their paths to success.

  • Always learning

    We are always learning. “We surround ourselves with people that are intensely curious and energized by learning. I know many Klaviyos who have attended Udemy courses, coding academies, conferences, and university classes to better themselves and I know others that have independently launched internal trainings and mentoring programs to help teach others. It helps that we have a free book policy and generous learning stipend but what makes Klaviyo really special is the culture of putting this into action.” - Mike Parker, Sr. Director, Solution Architecture Klaviyos have a constant desire to learn and a powerful drive to “figure things out.” We’re high-slope and have a relentless curiosity that allows us to uncover and solve the world’s hardest problems. As individuals, we’re knowledgeable about many things, not just one. And when we don’t know something, we’re expected to learn and become an expert for others.

  • Equitable world

    We strive to make the world more equitable. “Klaviyos come from all over the world, and have all kinds of backgrounds. We have a number of employee-organized groups called KRGs that celebrate our different backgrounds, identities, and values. Because wherever you're from, you belong here.” - Hansen Liang, Senior Product Manager Klaviyos believe that everyone deserves a fair shot at success. We treat people both inside and outside of Klaviyo with equity, respect, honesty, and kindness. We strive to build a diverse company, and prioritize the inclusion of varied opinions and experiences throughout Klaviyo. We aren't afraid to speak out when we see injustice. We create products and programs that can provide everyone, everywhere with tools for ownership and success.

  • Collaborate radically

    We collaborate radically. Klaviyos are what we create together. We are humble, transparent, and on a lifelong journey to become better humans together. We express strong opinions with kindness and proactively seek feedback. We listen, share, encourage, and trust each other. We’re quick to admit when we’re wrong, and even quicker to help one another win. No task is below us—we’re as willing to ship packages as we are to set strategy. Our strict “no brilliant jerks” policy helps us recruit, hire, and retain exceptional collaborators.

  • Ambitious

    We are ambitious. “Klaviyos dream big and are passionate. We don't back down from challenging problems. We don't fear failing. We strive to succeed and build success for those around us. We don't limit our thinking to "what we've always done." We are builders and we create opportunities.” - Daniel Kezerashvili, Engineer Manager II Klaviyos don't limit themselves to the tools and solutions of today. We dream big and aim to solve the hardest of problems, problems that pull future technology into today. All of us are inventors and entrepreneurs, and together we create the best solutions for customers, even when that means tackling tough obstacles. Experimentation, failure, fast iteration, and big wins are all valued equally in our culture of problem-solving.

  • Remarkable

    We are remarkable. “I am always impressed by the unique skills and talents held by people at Klaviyo and the drive Klaviyos possess to go above and beyond. By bringing their best to work everyday in meaningful and noticeable ways, Klaviyos inspire others to do the same.” - Evan Eisert, Group Product Manager Klaviyos deliver work that is deemed “remarkable” by our peers, our customers, and the market. We start by focusing on quality of work, then learn how to do it faster, frugally, and more efficiently. We are meticulous in each action we take as individuals and as teams. We are rigorous, prepared, and high-performance. We know the “why” behind each problem and goal, and we stay close to the decisions we make to ensure the most remarkable outcome.