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Manager, Premium Hospitality

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • Riverdale

AI generated summary

  • You must have a Bachelor's degree, 3+ years in sales, strong premium revenue history, excellent communication, organization skills, and local market knowledge. Must work non-traditional hours and travel.
  • You will sell premium hospitality products, manage sales pipelines, conduct presentations, maintain client relations, represent the organization at events, and exceed sales goals using a CRM system.

Requirements

  • Bachelor’s Degree required
  • Minimum of three years plus (3) years in sales experience; prior experience selling six and seven figure suite deals in sports & entertainment is strongly preferred
  • History of top Premium/B2B revenue production for a sports and/or entertainment organization
  • Excellent communication and presentation skills, both written and oral
  • Exceptional organization and pipeline management skills
  • Skilled in setting and running sales meetings, with ability to effectively pitch and present premium products
  • Deep knowledge of the corporate sector and demonstrated ability to build meaningful relationships with key stakeholders in the market
  • Local market knowledge is a plus
  • Must be able to work collaboratively across all departments and possess an optimistic team-first mentality
  • Due to the nature of this role, the candidate must be willing to work non-traditional hours, weekends, holidays, and Washington Commanders gamedays & events
  • Valid driver’s license and reliable transportation with ability to consistently travel to offsite client meetings
  • Proficient in Ticketmaster/Archtics, Microsoft Dynamics/CRM, Microsoft Word, Microsoft Excel, and PowerPoint

Responsibilities

  • Generate significant new revenue by successfully selling a full menu of ticketing products, while also being responsible for prospecting, pitching, and closing comprehensive six and seven figure luxury suite anchored agreements to C-Level executives and/or key decision makers of corporations and high net worth individuals
  • Sell a full menu of Premium Hospitality products including luxury suites (annual and gameday), Touchdown Club Memberships, Loge Club, and other premium seating offerings
  • Prospect potential new clients via phone, email, internet, social media, self-prospecting, and provided lead lists
  • Consistently and effectively manage a robust sales pipeline while providing updates and forecasts to Washington Commanders senior leadership
  • Execute and lead dynamic sales presentations, both onsite at Commanders Field and offsite at prospect locations throughout the DMV area
  • Create, track, develop and maintain all proposals, research, contracts and follow all Premium Hospitality sales processes diligently
  • Exceed individual sales goals and meeting targets
  • Work closely with the Premium Hospitality Client Service team to ensure clients receive superior service and complete fulfillment of every contract detail
  • Represent the Washington Commanders at local networking, community, and corporate events to generate awareness, excitement, and sales leads throughout the DMV area
  • Utilizes CRM system to manage accounts, pipelines, sales processes, and activity
  • Clearly and effectively communicate personally and professionally within all levels of a company, both internally and externally

FAQs

What is the salary range for the Manager, Premium Hospitality position?

The salary range for this position is $55,000-$65,000, plus commission.

What qualifications are required for this role?

A Bachelor’s Degree is required, along with a minimum of three years of sales experience, preferably in selling six and seven figure suite deals in sports and entertainment.

Is prior experience in sports hospitality necessary?

Yes, prior experience selling six and seven figure suite deals in sports and entertainment is strongly preferred.

What are the typical working hours for this position?

Due to the nature of this role, the candidate must be willing to work non-traditional hours, including weekends, holidays, and Washington Commanders gamedays and events.

What skills are necessary for success in this role?

Excellent communication and presentation skills, exceptional organization and pipeline management skills, and the ability to effectively pitch and present premium products are essential.

Will the candidate need to travel for this job?

Yes, the candidate must have a valid driver’s license and reliable transportation, as they will need to travel to offsite client meetings.

How important is local market knowledge for this position?

Local market knowledge is considered a plus for this role, as it can enhance relationship-building with key stakeholders.

What systems or software should the candidate be proficient in?

Candidates should be proficient in Ticketmaster/Archtics, Microsoft Dynamics/CRM, Microsoft Word, Microsoft Excel, and PowerPoint.

How does the role involve client interaction?

The role involves prospecting potential new clients, leading sales presentations, and working closely with the Premium Hospitality Client Service team to ensure superior service and fulfillment of contract details.

What does the compensation structure look like for this role?

The compensation structure includes a base salary of $55,000-$65,000, with additional earnings from commission based on sales performance.

LinkedIn home of the Washington Commanders

Entertainment & Media
Industry
201-500
Employees

Mission & Purpose

The Washington Commanders are a professional American football team located in the Washington, D.C. metropolitan area. The team belongs to the East Division of the National Football Conference in the National Football League. The team's home stadium is FedExField in Landover, Maryland. Its headquarters and training facility is the Inova Sports Performance Center in Loudoun County, Virginia. Washington has played more than 1,000 games since 1932 and has won five NFL Championships (two pre-merger, and three Super Bowls). The franchise has captured 15 NFL divisional titles and five NFL conference championships.