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Manager - Quality

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Eaton

20d ago

  • Job
    Full-time
    Expert Level
  • Chennai

AI generated summary

  • You need a Bachelor's, 15+ years in the industry, expertise in problem solving, APQP, PPAP, quality management, SPC, MSA, DOE, and strong communication and analytical skills.
  • You will lead quality initiatives, manage customer interfaces, analyze quality metrics, implement training, oversee audits, and ensure compliance with industry standards and regulations.

Requirements

  • Bachelors Degree in related field
  • 15+ years in industry
  • Expert in Structured Problem Solving.
  • Strong Knowledge on APQP and PPAP.
  • Experienced in Quality Management systems, within regulated industry
  • Demonstrated ability to apply SPC, MSA, DOE, Minitab to drive Continuous Improvement
  • Relationship management with Customers, suppliers and other Stakeholders
  • Good Analytical skills
  • Time-management
  • Passionate about delivering excellence
  • Good oral and written communication skills

Responsibilities

  • This position is responsible for leading the execution and deployment of the defined Strategic Quality Plan in conjunction with plant leadership. The successful candidate shall provide total quality leadership to customers, suppliers, partners and internal manufacturing cells; and shall lead CI activities to satisy the quality objectives. The individual shall manage the Quality Assurance strategy to ensure shipments are compliant with all established industry standards, government regulations and market requirements.
  • Manages quality customer interface, to proactively assure requirements are understood and satisfied, including assisting in complaint resolution and RCCA determination.
  • Ensures quality organizational support to Supply Chain Management organisation - relative to the collection/analysis of supplier quality data; and management of NCM activities to address supplier non-conformances.
  • Leads the development, implementation, and improvement of the Eaton Quality Management Systems throughout the operation, providing quality leadership and support in the development and launch of new products, processes and services (via use of APQP and PPAP).
  • Participates in, and may lead, the internal auditing of ISO 9001; IECEx 80079-34 and EQMS (Eatons Quality Management System). Shall acts as the interface/host for all customer and regulatory audits.
  • Analyses organizational quality metrics and performs managerial reviews to evaluate results and recommend action plans to close gaps at an operational level.
  • Develops and implements a Quality structure capable of supporting strategic business plans and initiatives.
  • Designs and implements quality assurance training programs, and conducts training in quality-related topics.
  • Ensures functional participation in product development and launch activities including identification of customer expectations, manufacturing and test support, reliability analysis, design reviews, evaluation of test programs, material testing.
  • Leads improvement teams in the development and evaluation of process capability, process control plans, analysis of out-of-control conditions and process audits.
  • Ensures development, implementation, and audit of complex inspection and test plans, standards and acceptance criteria, and procedures/work instructions.
  • Evaluates operational performance of the Quality function in order to facilitate performance management, merit promotions, job transfers, dismissals, commendations, etc.
  • Coordinates and assists with corporate initiatives, participating on teams in order to drive best practices across Eaton Corp.
  • Familiarity with UL/IEC standards for electronic devices, especially in safety-critical applications.

FAQs

What is the primary responsibility of the Manager - Quality position?

The primary responsibility is to lead the execution and deployment of the Strategic Quality Plan in conjunction with plant leadership, ensuring compliance with industry standards and quality objectives.

What level of experience is required for this position?

A minimum of 15 years of experience in the industry is required.

What educational background is preferred for candidates applying for this role?

A Bachelor's Degree in a related field is preferred for candidates.

What quality management systems should candidates be familiar with?

Candidates should have experience with ISO 9001, IECEx 80079-34, and Eaton's Quality Management System (EQMS).

Is knowledge of APQP and PPAP important for this role?

Yes, strong knowledge of Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) is essential.

What skills are emphasized for this position?

The role emphasizes skills in structured problem solving, SPC, MSA, DOE, Minitab for continuous improvement, relationship management, analytical skills, time management, and effective communication.

Will the Manager - Quality interact with customers?

Yes, the position involves managing quality customer interfaces to ensure requirements are understood and satisfied.

Is training a part of this role?

Yes, the Manager - Quality is responsible for designing and implementing quality assurance training programs.

What type of audits will this position be involved in?

This position will participate in and may lead internal audits for ISO 9001 and other regulatory standards, and will be the host for customer and regulatory audits.

Will the Manager - Quality lead improvement teams?

Yes, the individual will lead improvement teams in developing and evaluating process capability, control plans, and audits.

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges. Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.