FAQs
What is the primary responsibility of the Manager, Reporting, Planning & Forecasting at Loblaw Companies Limited?
The primary responsibility is to oversee the PC Optimum & Retail portfolio and support the compilation of monthly financial results for the Customer Support Centre of Excellence, including strategic planning and forecasting.
What qualifications are required for this role?
A University Degree in an analytical field such as Economics or Business is required, along with strong analytical skills, intermediate to advanced Excel skills, and experience in financial reporting and planning.
What are the key skills necessary for success in this position?
The ideal candidate should have excellent communication and presentation skills, strong attention to detail, expertise in data manipulation, as well as familiarity with Tableau, Salesforce, and a collaborative working style.
How does the Manager, Reporting, Planning & Forecasting contribute to the overall team goals?
This role contributes by managing financial performance against plans and forecasts, facilitating strategic planning, providing insights through reporting, and mentoring team members to ensure successful execution of deliverables.
What specific tools or technologies should candidates be proficient in for this role?
Candidates should have intermediate to advanced Excel skills, experience using Tableau for reporting, and familiarity with Salesforce for case management and reporting purposes. Skills in VBA or SQL are considered assets.
Is call center experience beneficial for this role?
Yes, prior call center experience is considered an asset as it relates to understanding customer service processes and operational metrics.
What is the work culture like at Loblaw Companies Limited, according to the job description?
The work culture at Loblaw emphasizes collaboration, commitment, diversity, and agility, with a strong focus on sustainability and social impact guided by their CORE values – Care, Ownership, Respect, and Excellence.
Are there any opportunities for personal development within this role?
Yes, the position includes coaching and mentoring team members, scheduling monthly coaching sessions, and executing mid-year and year-end feedback activities to support personal development and skills enhancement.
What should candidates do if they are unsure about meeting all the listed qualifications?
Candidates are encouraged to apply anyway, as Loblaw values varied perspectives and diverse experiences and seeks to add different viewpoints to the team.
Is there any requirement regarding background checks for candidates applying for this role?
Yes, candidates who are 18 years or older are required to complete a criminal background check as part of the application process.