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Manager - Sales - Economic Zones - Chennai

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DP World

23d ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Marketing
  • Chennai

AI generated summary

  • You should have a graduate degree, preferably a master's in management, and 5-7 years of sales experience in FTWZ, SEZ, logistics, or supply chain management.
  • You will execute marketing strategies, create materials, engage customers, manage relations, monitor sales activities, implement tools, report data, and align with brand policies.

Requirements

  • Graduate preferably with a Masters Management Degree / Diploma in Business Management from a reputed Institution.
  • Minimum of 5 - 7 years of experience in Commercial or Sales functions in a FTWZ/ SEZ / Logistics / Freight Forwarding Company or in Supply Chain Management dept. of Major MNC’s.

Responsibilities

  • Execution of marketing strategy for the planned FTWZ facilities and services
  • Create marketing material.
  • Identify and connect with the potential customer base.
  • Develop Channel partners for facilitating Sales and marketing.
  • Structuring commercial offers suitable to customer requirements in consultation with the Sales Head.
  • Effectively plan and manage commercial activities / customer engagement strategies and monitor progress keeping long term business horizon in mind.
  • Ownership and Responsibility of all Customer Relations including setting up an efficient customer service process in all the departments that deal with customers.
  • Adhere to DP World laid down policies governing Credit control and credit offerings to customers. Make all efforts possible in line with the organizations policies to ensure no bad debts account unpaid dues.
  • In depth knowledge sharing of the EXIM industry landscape and clearly understand our competitors across major focus regions.
  • Implement and Customer Management Tools to ensure high Quality of customer service.
  • Ownership of all marketing data and responsibility to provide monthly marketing reports on time.
  • Assistance in arranging trade gathering/function.
  • Be aligned and adherent to the Company Media and Brand - Communications policy.

FAQs

What are the primary responsibilities for the Manager - Sales position?

The primary responsibilities include executing the marketing strategy for FTWZ facilities, creating marketing material, identifying potential customers, developing channel partners, structuring commercial offers, and managing customer relations.

What is the required educational qualification for this position?

Candidates should have a graduate degree, preferably complemented by a Master's Management Degree or Diploma in Business Management from a reputed institution.

What type of experience is required for the role?

A minimum of 5-7 years of experience in commercial or sales functions within a FTWZ, SEZ, logistics, freight forwarding company, or in the supply chain management department of major MNCs is required.

Is knowledge of the EXIM industry essential for this role?

Yes, in-depth knowledge of the EXIM industry landscape and an understanding of competitors across major focus regions is essential.

How does the company support customer relations?

The company emphasizes ownership and responsibility of all customer relations, including establishing an efficient customer service process across all departments that interact with customers.

Will I be required to provide reports, and how often?

Yes, you will be responsible for owning all marketing data and must provide monthly marketing reports on time.

Are there opportunities to assist with trade gatherings or functions in this role?

Yes, there is an expectation to assist in arranging trade gatherings and functions.

What policies should I adhere to concerning credit control?

You must adhere to DP World's laid down policies governing credit control and credit offerings to customers, making efforts to avoid bad debts and unpaid dues.

What is the company's stance on media and brand communications?

You are expected to be aligned with and adhere to the company’s media and brand communications policy.

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DP World

We make trade flow, to change what’s possible for everyone.

Transportation
Industry
10,001+
Employees
2005
Founded Year

Mission & Purpose

We exist to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents. We are pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. We make trade flow, to change what’s possible for everyone.