FAQs
What is the primary responsibility of the Manager - Warranty Renewals?
The primary responsibility is to manage sales targets of the organization through an effective sales drive of extended warranties targeted for renewals.
What skills are required for this position?
Required skills include Customer Relationship Management, Sales Strategy, Team Leadership, Problem Solving, Communication, Team handling, and Sales Management.
How will leads for extended warranties be generated?
Leads for extended warranties will be generated primarily through calling executives.
What is the role of service center coordination in this job?
Service center coordination is essential for lead collection and billing related to extended warranties.
How will sales strategies be implemented effectively?
Timely and effective implementation of strategies to drive sales will be ensured through collaboration with various teams and regular monitoring.
Is there an incentive or promotional scheme in place for this role?
Yes, there will be a focus on incentivization and promotional schemes, developed alongside inputs from the product team.
How will the effectiveness of calling executives be monitored?
The effectiveness of calling executives will be monitored through their extended warranty sales pitch and conversion ratios.
Will training be provided to the calling executives?
Yes, sales training programs will be delivered to improve their product knowledge, sales skills, and customer service abilities.
What are the goals for this role in terms of sales?
The goals include achieving sales targets for extended warranty renewals and enhancing the overall sales efficiency of the team.
What type of communication is essential in this position?
Effective communication is essential for coordinating with service centers, managing the team, and interacting with customers to ensure successful sales.