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Managing Director : Plumbing and Heating

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TipTopJob

1mo ago

  • Job
    Full-time
    Senior & Expert Level
  • People, HR & Administration
    Business, Operations & Strategy

AI generated summary

  • You must be ambitious, diligent, and process-driven, eager to improve operations and committed to the success of a small to medium-sized plumbing and heating firm. Must be UK work eligible.
  • You will oversee daily staff tasks, manage escalated issues, allocate resources in CRM, attend meetings with the CEO, drive operational changes, and bridge communication between Accounts and Operations teams.

Requirements

  • Managing Director required by an award winning Plumbing and Heating Services company who retain a loyal and satisfied customer base in their area.
  • They are looking for an ambitious, diligent, and process-driven individual who shares their values and work ethics.
  • The individual should be keen to grow with the company and will be expected to put forward new suggestions for process improvements within the office and the broader operational scale.
  • They are a small to medium-sized firm and a role of this importance demands that the applicant be invested and committed to the success of the business.
  • ALL APPLICANTS MUST BE FREE TO WORK IN THE UK.

Responsibilities

  • Ensuring all office staff complete their daily tasks (monitored via Trello) before leaving each day
  • Acting as the first point of management/escalation on any issues within the business.
  • Monitoring the daily New Posts queue in our CRM, around which the daily workload revolves and allocating the appropriate resources to ensure the operations are running smoothly and efficiently.
  • Attending weekly/monthly meetings with the CEO to highlight any pertinent operational changes/updates.
  • To introduce and promote changes within the operations department to grow the business efficiently and sustainably.
  • Acting as a 'bridge' between the Accounts team and the Operations team, investigating any payments and accounting queries as and when they arise.

FAQs

What are the main responsibilities of the Managing Director?

The main responsibilities include ensuring all office staff complete their daily tasks, acting as the first point of management for any issues, monitoring the daily New Posts queue in the CRM, attending weekly/monthly meetings with the CEO, promoting operational changes, and bridging the Accounts and Operations teams.

Is this position full-time?

Yes, the Managing Director position is a full-time role.

What qualifications or experience are required for the Managing Director role?

While specific qualifications are not mentioned, we are looking for an ambitious, diligent, and process-driven individual with relevant management experience, particularly in the plumbing and heating industry.

Does the company offer employee benefits?

While specific benefits are not detailed in the job description, the company prides itself on valuing staff and providing a permanent PAYE employment structure, indicating a commitment to employee welfare.

Where is the company located?

The company has branches in Orpington and Beckenham and provides services in the North Kent and South London areas.

Are subcontractors utilized in this company’s operations?

No, the company does not employ subcontractors; all staff are permanent PAYE employees.

How does the company measure performance and task completion?

Performance and task completion are monitored using Trello, where office staff are expected to complete their daily tasks before leaving each day.

Is experience in the plumbing and heating industry preferred for applicants?

While not explicitly stated, having experience in the plumbing and heating industry would likely be beneficial given the nature of the business.

What is the company's stance on diversity and discrimination?

The company confirms that no terminology in the job advert is intended to discriminate on any grounds and welcomes applications from all individuals for the role.

Is there an opportunity for professional growth in this position?

Yes, the company is looking for someone keen to grow with the business and contribute new suggestions for process improvements, indicating opportunities for professional development.

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Marketing & Advertising
Industry
11-50
Employees
2000
Founded Year

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