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Marketing Assistant

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IKEA

2d ago

Applications are closed

  • Job
    Part-time
    Junior Level
  • Marketing
  • Cardiff

Requirements

  • At least one years experience working in IKEA
  • Experience of working within the commercial function.
  • Knowledge of customer loyalty clubs and programmes.
  • Experience of setting and implementing action plans, setting budgets and following up on goals.
  • A self-reliant mindset with a proven ability to work as part of a team as well as independently with the ability to communicate confidently and clearly & able to influence peers & management team to make a difference in positively influencing the business result.
  • The ability to gain insights in customer needs through observing and performing data analysis and converting it to viable customer engagement opportunities.

Responsibilities

  • As the Store Loyalty Specialist, your role will focus on being the spokesperson for loyalty within the store. You will promote and drive the local plan to recruit, retain, and activate IKEA FAMILY members, with the ultimate goal of building strong, long-term relationships with the many people.
  • Working together with the Store Commercial Activity Manager you will ensure IKEA FAMILY and IKEA Business networks are integrated into the local commercial calendar. You will take actions to improve co-worker knowledge and competence in the IKEA FAMILY programme, so they understand the impact loyalty programme membership has on long-term growth in an omnichannel environment.
  • You will collaborate with key store stakeholders to ensure we drive recruitment and activation of IKEA FAMILY members to join, and existing members to visit more often. Be responsible for collating and sharing loyalty data and KPIs within the Store Commercial Teams and key stakeholders across the store to enable the store to act on locally relevant loyalty opportunities. Contribute to the People Planet Positive agenda by engaging with IKEA FAMILY members about sustainability through events.
  • You will be responsible for planning, coordinating and promoting customer events in the store through IKEA FAMILY to drive visitation, customer and loyalty engagement. Ensure retail foundation is in place for IKEA FAMILY, including store thread, visibility of benefits, pricing, stock locations and accurate forecasting; working closely with the store Commercial Team to make it happen. You will be responsible for keeping local communication channels up to date to meet the needs of the customers.
  • Be responsible for allocating and coordinating local community budget to support unit neighbourhood engagement plans, including local PR, local causes and annual Live Lagom initiatives.

Application Process

  • First step: Please attach an updated CV with your application so we can get to know you better.
  • Second step: If successful, you will be invited to an interview with one of our hiring managers.
  • Third step: If successful you will then be invited to a grandparent follow up interview with one of our store managers.

The IKEA vision is to create a better everyday life for the many people

Retail & Consumer Goods
Industry
10,001+
Employees
1943
Founded Year

Mission & Purpose

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business is operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V. Any jobs published on this page are offered by different companies operating under the IKEA Trademark. IKEA was founded in Sweden in 1943.

Culture & Values

  • Togetherness

    Togetherness is at the heart of the IKEA culture. We are strongest when we trust each other, pull in the same direction and have fun together.

  • Caring for people and planet

    We want to be a force for positive change. We have the possibility to make a significant and lasting impact — today and for the generations to come.

  • Cost-consciousness

    As many people as possible should be able to afford a beautiful and functional home. We constantly challenge ourselves and others to make more from less without compromising on quality.

  • Simplicity

    A simple, straightforward and down-to-earth way of being is part of our Smålandic heritage. It is about being ourselves and staying close to reality. We are informal, pragmatic and see bureaucracy as our biggest enemy.

  • Renew and improve

    We are constantly looking for new and better ways forward. Whatever we are doing today, we can do better tomorrow. Finding solutions to almost impossible challenges is part of our success and a source of inspiration to move on to the next challenge.

  • Different with a meaning

    We are not like other companies and we don’t want to be. We like to question existing solutions, think in unconventional ways, experiment and dare to make mistakes - always for a good reason.

  • Give and take responsibility

    We believe in empowering people. Giving and taking responsibility are ways to grow and develop as individuals. Trusting each other, being positive and forward-looking inspires everyone to contribute to development.

  • Lead by example

    We see leadership as an action, not a position. We look for people’s values before competence and experience. People who ‘walk the talk’ and lead by example. It is about being our best self and bringing out the best in each other.