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Mason Lejaby Lingerie, Brand Manager, Full Time

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Dublin

AI generated summary

  • You need retail experience, strong customer service skills, fast-paced work history, effective communication, target-driven motivation, and a passion for our brands and products.
  • You will enhance customer experience, build loyalty, promote products, attend briefings, maintain merchandising standards, replenish stock, and comply with company policies.

Requirements

  • Retail experience
  • Strong customer service skills
  • Worked in a fast pace environment
  • Effective communication
  • Target driven
  • Self-motivation
  • A people person
  • Passion for our brands and our products

Responsibilities

  • Create a memorable in store experience through delivering extraordinary service to our customers
  • Meeting and exceeding our customer’s needs through product knowledge and building rapport
  • Building customer loyalty through attentive services and showcasing our loyalty program
  • Attending team briefings daily to understand targets and promotions
  • Being passionate and enthusiastic about products and services available
  • Promote the sustainable edit across your department
  • Being aware of product lines in other departments and introducing related product to the customer
  • Being knowledgeable of additional services on offer throughout the store including events and promotions
  • Maintaining the highest level of merchandising standards
  • Replenishing stock ensuring that all items/products are out on the shopfloor
  • Learn, understand and comply with all company policy and procedures

FAQs

What is the job title for this position?

The job title is Brand Manager for Mason Lejaby Lingerie.

What is the primary purpose of this role?

The primary purpose of this role is to create a memorable in-store experience by delivering extraordinary service to customers.

What are the working hours for this position?

The position is full-time, working a total of 37.5 hours per week.

Is prior fitting experience necessary for this role?

Fitting experience is preferred but not essential for this role.

What kind of skills are required for this position?

Required skills include strong customer service skills, effective communication, self-motivation, target-driven mindset, and a passion for the brands and products.

What benefits does Brown Thomas Arnotts offer to team members?

Benefits include a competitive salary, contributory pension scheme, competitive annual leave entitlement, team member discounts, wellbeing initiatives, extensive learning and development offerings, leading talent programmes, flexible working model, and additional benefits.

How does the company promote a positive workplace culture?

The company fosters a culture of belonging and inclusiveness, where team members are valued and encouraged to enhance their professional and personal development.

Are team members expected to participate in daily briefings?

Yes, team members are expected to attend daily briefings to understand targets and promotions.

How does the company emphasize sustainability?

The company promotes sustainability by encouraging awareness of product lines and showcasing the sustainable edit across departments.

What role does customer engagement play in this position?

Customer engagement is crucial, as the role focuses on exceeding customer needs and building loyalty through attentive service and product knowledge.

Reinventing Retail

Retail & Consumer Goods
Industry
1001-5000
Employees
1843
Founded Year

Mission & Purpose

Brown Thomas Arnotts is Ireland's leading luxury fashion retailer. We're a retail world built on iconic firsts, famed for the creativity that touches our brands, buildings and experiences. We’re always challenging ourselves to make every experience more special and unique for our customers and our people. Supported by strong family foundations that inspire us to create something that lasts. Because we care about the tomorrow we’re carving out. Discover more about Brown Thomas Arnotts' Vision, Purpose & Values by visiting our Life page. Brown Thomas Established in 1849, Brown Thomas was from the outset, a name that is synonymous with luxury, integrity and beauty. Today the Brown Thomas ethos finds expression through its many departments, each individually designed with the very best retail experience in mind. There are five iconic Brown Thomas department stores in Dublin, Dundrum, Cork, Limerick and Galway and one BT2 branded fashion store in Blanchardstown Shopping Centre. Arnotts Arnotts is Ireland’s oldest and largest department store having opened its decorative, brass-clad doors way back in 1843 and since then has developed the premises into the 300,000 sq. foot store as it stands today. A reliable family favourite with both Irish and international visitors, Arnotts boasts a broad collection of designer brands in fashion, beauty, homewares and more. The store is also home to numerous restaurants, and an unparalleled range of in-store services. Named Best "Nation Store of the Year" at the Retail Excellence Awards Named "Retail of the the Year" at the Retail Excellence Awards