FAQs
What is the location of the Matchday Premium Retail Assistant position?
The position is located at the Old Trafford Stadium Complex.
What are the primary responsibilities of a Matchday Premium Retail Assistant?
The primary responsibilities include delivering an exceptional shopping experience for supporters, engaging with Executive Members, hospitality guests, and fans, and providing personalised service and expert product knowledge.
What qualifications are required for this role?
Candidates should have previous experience in retail, hospitality, events, or customer service, along with excellent communication and interpersonal skills.
Is experience in premium retail or hospitality environments necessary?
While not required, experience in premium retail or hospitality environments is desirable for this role.
What are the working hours for this position?
The working hours mainly consist of matchdays only, typically requiring 6 to 8 hour shifts.
What is the pay rate for this position?
The pay rate for the Matchday Premium Retail Assistant position is £13.45 per hour.
Are there any specific skills that would be beneficial for this role?
Yes, beneficial skills include experience working with VIP or executive guests and additional language skills.
What is Manchester United's commitment to diversity and inclusion?
Manchester United is committed to building a diverse and inclusive environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives.
Will candidates undergo any background checks?
Yes, all candidates will undergo a Disclosure and Barring Service check and reference checks as part of the recruitment process.
Do I need to have permission to live and work in the UK to apply for this role?
Yes, it is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK.