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MClub Lounge Service Staff (m/f/d)

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Munich

AI generated summary

  • You must have an EU work permit, experience in upscale gastronomy or front office, fluent German and English, excellent service skills, and a proactive attitude towards guests.
  • You create memorable experiences for upscale guests, maintain MClub’s presentation, ensure food and drinks are stocked, manage table cleanliness, provide local info, and assist in service areas.

Requirements

  • * work permit for EU/Germany is mandatory***
  • * You have sound experience in the upscale gastronomy or at the front office
  • * You are a communication talent and can respond individually to the demands of our loyal guests
  • * You speak fluent German and English (any other foreign language is an advantage)
  • * With your excellent service you embody the spirit to serve with every guest interaction
  • * You surprise our guests every day with your proactive and forward-looking manner
  • * Your enthusiasm for outstanding service is contagious!

Responsibilities

  • You look after our upscale clientele and create unique memories that turn our visitors into regulars
  • You make sure that the entire MClub always looks representative
  • You always have an eye on our drinks and food offer and make sure that it is always well stocked
  • You take care that the plates and glasses do not pile up on the tables and you serve skillfully
  • You are informed about the local events of the day to make recommendations to our guests
  • You are in constant communication with the front office & guest relation for info & VIP guests
  • You proactively see the work and lend a hand in every service area

FAQs

What is the job title for this position?

The job title is MClub Lounge Service Staff (m/f/d).

Where is the job located?

The job is located at the Munich Marriott Hotel City West, Landsberger Strasse 156, Munich, Bayern, Germany, 80687.

What type of employment is offered for this position?

This is a full-time non-management position.

Is a work permit required for this role?

Yes, a work permit for the EU/Germany is mandatory.

What are the primary responsibilities of the MClub Lounge Service Staff?

The primary responsibilities include looking after upscale clientele, ensuring the MClub Lounge is representative, maintaining the food and drink supply, assisting with table service, and making local recommendations to guests.

What qualifications are required for this position?

Candidates should have experience in upscale gastronomy or front office roles, be excellent communicators, speak fluent German and English (additional languages are a plus), and possess a proactive approach to service.

What benefits do employees receive in this role?

Employees receive competitive remuneration, travel benefits, discounts on food and beverages, holiday pay, retirement contributions, training opportunities, and comprehensive company medical care, among others.

Are there opportunities for career advancement within Marriott?

Yes, there are career opportunities and prospects available within this international company.

Is a second language required for this position?

While fluency in German and English is required, knowledge of additional foreign languages is considered an advantage.

How does Marriott celebrate employee milestones?

Marriott celebrates employee milestones through team outings, employee celebrations, and special events such as anniversaries and employee week.

Can employees participate in health and wellness programs?

Yes, the hotel prioritizes employee health and provides comprehensive company medical care. Additionally, employees can choose from various elective benefits, including fitness memberships.

What is the culture like at Marriott International?

Marriott International promotes a culture of inclusivity, diversity, and community, where employees are encouraged to contribute their ideas and feel a sense of belonging.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.