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Meat & Seafood Associate Team Leader (Assistant Department Manager)

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Whole Foods Market

Jul 4

Applications are closed

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
  • Vancouver

Requirements

  • Excellent verbal and written communication skills
  • Strong organizational skills
  • Excellent interpersonal, motivational, team building and leadership skills
  • High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy
  • Ability to visually examine products for quality and freshness
  • Knowledge of different cuts of meat and seafood as well as cooking procedures
  • Proper knife handling skills and knowledge of other cutting equipment
  • Proficient mathematical skills to calculate margin, monitor profitability, and manage inventory
  • Basic to intermediate proficiency with computer applications and programs including email, Microsoft Office, and operations related applications
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed
  • Desired Work Experiences:
  • Meat Retail
  • Seafood Retail
  • 1+ year of Leadership experience
  • Customer Service Focus
  • Store Operations (Inventory, Labor Management, Cost Control)
  • Team Oriented

Responsibilities

  • Set and achieve the highest standards of retail execution.
  • Help foster a positive work environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Partner with Team Leader to select, train, develop, mentor, motivate and counsel Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
  • Model and deliver outstanding customer service.
  • Follow through on all customer questions, requests, and resolve concerns as needed.
  • Maximize productivity and efficiency through proper scheduling.
  • Work with the Team Leader to achieve sales, margin, expense, and labor targets.
  • Follow and comply with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
  • Keep all cases and shelves clean, well-stocked and properly rotated.
  • Train Team Members on proper organic standard procedures as they relate to cutting, preparing, displaying and storing meat and seafood products.
  • Demonstrate advanced product knowledge; maintain awareness of new products and regularly incorporate new products into the overall product mix.

FAQs

What are the primary responsibilities of a Meat & Seafood Associate Team Leader?

The primary responsibilities include assisting the Team Leader in daily operations, managing profitability and expense control, training and developing Team Members, ensuring high standards of retail execution, delivering outstanding customer service, maximizing productivity, complying with health and safety regulations, and maintaining product quality and freshness in the meat and seafood department.

What skills are necessary for this position?

Necessary skills include excellent verbal and written communication, strong organizational abilities, interpersonal and leadership skills, enthusiasm for products, the ability to visually examine items for quality, knowledge of meat and seafood, knife handling skills, mathematical proficiency for managing inventory and profitability, basic to intermediate computer proficiency, and a flexible schedule.

Is prior leadership experience required for this role?

Yes, a minimum of 1 year of leadership experience is desired, as this role involves mentoring and motivating Team Members.

What experience is considered beneficial for applicants?

Beneficial experience includes retail in both meat and seafood, a customer service focus, store operations experience (such as inventory and labor management), and being team-oriented.

Will I need to work on weekends or holidays in this position?

Yes, this role requires the ability to work a flexible schedule, including evenings, weekends, and holidays as needed.

How does the Meat & Seafood Associate Team Leader contribute to customer service?

The Associate Team Leader models and delivers outstanding customer service, follows up on customer questions and requests, and resolves any concerns to enhance the overall shopping experience.

What type of training will I be responsible for providing?

You will be responsible for training Team Members on proper procedures related to cutting, preparing, displaying, and storing meat and seafood products, as well as organic standard procedures.

What is expected in terms of product knowledge for this role?

A thorough understanding of different cuts of meat and seafood, cooking procedures, and the ability to maintain awareness of new products and incorporate them into the product mix is expected.

Are there specific compliance procedures I need to follow?

Yes, you must follow established procedures related to weights and measures, health and sanitation, and safe work practices to ensure a safe and compliant department.

How can I maximize productivity and efficiency in this role?

Productivity and efficiency can be maximized through proper scheduling, effective team management, adhering to operational procedures, and ensuring that the department remains well-stocked and organized.

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Whole Foods Market

Retail & Consumer Goods
Industry
10,001+
Employees
1980
Founded Year

Mission & Purpose

Whole Foods was founded in 1980 on the belief that where food comes from, and how it’s grown, matters. It meant creating quality standards, working with suppliers who achieve them, and sharing that information with our customers. And it radically changed the way people understood and shopped for food. The result has been the highest quality natural and organic products, an unmatched experience in more than 500+ stores, with a passionate team of over 90,000 team members, 5 percent of our total net profits given back to our communities each year, and millions of customers who put their trust in us every day.