FAQs
Do we support remote work?
This is a fully on-site position in New York, New York, and does not support remote work.
What is the work schedule for this position?
The schedule is Monday - Friday, with flexible hours between 8am/10am - 4pm/6pm, and may include rotating Saturdays.
Is prior experience required for this role?
Yes, candidates must have at least 2 years of experience working as a Patient Care Coordinator or Medical Receptionist, and 2 years of experience in a Plastic Surgery office.
What are the key responsibilities of a Patient Care Coordinator?
Responsibilities include checking patients in and out, handling patient documents, answering and handling inbound and outbound calls, and scheduling patient appointments.
Are insurance verification and prior authorization experience necessary for this position?
Yes, insurance verification and prior authorization experience are essential requirements for this role.
What soft skills are preferred for this position?
A positive and personable demeanor, along with exceptional customer care skills, are important soft skills for this role.
What is the work environment like?
The work environment is an in-office setting, providing a direct interaction with patients and office staff.
Does the company provide equal opportunity for all applicants?
Yes, the company is an equal opportunity employer and considers all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.