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Medical Assistant, Certified

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Healthcare
  • Orlando

AI generated summary

  • You must be a high school graduate, complete approved Medical Assistant training or have 1 year of experience, hold BLS certification, and maintain one of the specified Medical Assistant certifications.
  • You will gather patient data, assist with examinations, document treatments, manage calls, schedule appointments, and ensure compliance with health standards while maintaining safety practices.

Requirements

  • High school graduate or equivalent.
  • Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Medical Assistant in a patient care setting) required.
  • Maintains current BLS Healthcare Provider Certification – and
  • Maintains current certification or registration by one of the following agencies:
  • Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA) (www.nhanow.com)
  • Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)
  • Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA) (www.amcaexams.com)
  • National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com)
  • Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP) (www.nahpusa.com)
  • Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com), the American Registry of Medical Assistants (ARMA) (www.arma-cert.org), or by American Allied Health (AAH) (www.americanalliedhealth.com)
  • Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis.

Responsibilities

  • Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
  • Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
  • Supports and demonstrates effective and professional communication with patients and family members.
  • Works collaboratively with the administrative and operations staff.
  • Gathers patient data through interview and observation.
  • Assists patients and families with preparation for examination.
  • Assists the physician or APP during examination and procedures.
  • Demonstrates competency in specific tasks and skills as defined by the practice.
  • Provides routine treatments and administers approved medication types.
  • Documents patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.
  • Assists the physician or APP by acting as a liaison on behalf of the patient to schedule and provides scheduling information for specialty testing and/or specialty physician consultation.
  • Processes incoming and outgoing calls independently and professionally using sound clinical judgment.
  • Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under the direction of a provider.
  • Adheres to and assures compliance with Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellent standards.
  • Consistently demonstrates personal and patient safety practices and adheres to infection control standards outlined in Orlando Health policies.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.
  • Demonstrates the knowledge and skills necessary to provide care and assesses data appropriate to the age-specific needs of patients in their assigned department and/or unit.
  • Demonstrates awareness of medical/legal issues, patient rights, and compliance with the standards of regulatory and accrediting agencies.
  • Practices efficient use of supplies.
  • Assists the business office as needed with reception, scheduling, and discharge of patients.

FAQs

What are the primary responsibilities of a Certified Medical Assistant?

The primary responsibilities include performing patient care under the direction of the physician or Advanced Practice Provider, assisting with examinations and procedures, documenting patient data and treatments, processing calls, and ensuring compliance with policies and standards.

What kind of experience is required for this position?

A high school diploma or equivalent is required, along with successful completion of Medical Assistant training from an approved technical school or at least one year of verifiable and applicable work experience as a Medical Assistant in a patient care setting.

What certifications are necessary for this role?

Candidates must maintain current BLS Healthcare Provider Certification and certification or registration from one of several recognized agencies, such as the Certified Clinical Medical Assistant (CCMA) by NHA or the Certified Medical Assistant (CMA) by AAMA.

Is there a specific work environment for this position?

Yes, the position primarily involves patient care in an ambulatory setting, which typically includes outpatient clinics and physician offices.

What kind of training does Orlando Health provide for new employees?

Orlando Health offers training to ensure new employees embrace quality initiatives, participate in goal attainment, and demonstrate competency in specific tasks related to the Medical Assistant role.

Are there opportunities for career advancement in this position?

Yes, as a Certified Medical Assistant, there are opportunities for career growth within the healthcare field, including advancing to roles such as supervisory positions or specialized medical assistant roles.

How do Medical Assistants communicate with patients and families?

Medical Assistants are expected to support and demonstrate effective and professional communication with patients and family members, and they often act as liaisons between patients and healthcare providers.

What personal attributes are important for a Certified Medical Assistant?

Important attributes include strong communication skills, the ability to work collaboratively with others, adherence to safety practices, and a commitment to compliance with healthcare standards.

What is the protocol for patient safety and infection control?

Certified Medical Assistants are required to consistently demonstrate personal and patient safety practices and adhere to infection control standards as outlined in Orlando Health policies.

Are there any specific policies related to attendance for this position?

Yes, maintaining reasonably regular, punctual attendance is required, consistent with Orlando Health policies as well as federal and state standards.

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Science & Healthcare
Industry
10,001+
Employees
1918
Founded Year

Mission & Purpose

Orlando Health is a not-for-profit healthcare organization with $7.6 billion of assets under management that serves the southeastern United States. Headquartered in Orlando, Florida, the system was founded more than 100 years ago.