FAQs
What are the primary responsibilities of a Certified Medical Assistant?
The primary responsibilities include performing patient care under the direction of the physician or Advanced Practice Provider, assisting with examinations and procedures, documenting patient data and treatments, processing calls, and ensuring compliance with policies and standards.
What kind of experience is required for this position?
A high school diploma or equivalent is required, along with successful completion of Medical Assistant training from an approved technical school or at least one year of verifiable and applicable work experience as a Medical Assistant in a patient care setting.
What certifications are necessary for this role?
Candidates must maintain current BLS Healthcare Provider Certification and certification or registration from one of several recognized agencies, such as the Certified Clinical Medical Assistant (CCMA) by NHA or the Certified Medical Assistant (CMA) by AAMA.
Is there a specific work environment for this position?
Yes, the position primarily involves patient care in an ambulatory setting, which typically includes outpatient clinics and physician offices.
What kind of training does Orlando Health provide for new employees?
Orlando Health offers training to ensure new employees embrace quality initiatives, participate in goal attainment, and demonstrate competency in specific tasks related to the Medical Assistant role.
Are there opportunities for career advancement in this position?
Yes, as a Certified Medical Assistant, there are opportunities for career growth within the healthcare field, including advancing to roles such as supervisory positions or specialized medical assistant roles.
How do Medical Assistants communicate with patients and families?
Medical Assistants are expected to support and demonstrate effective and professional communication with patients and family members, and they often act as liaisons between patients and healthcare providers.
What personal attributes are important for a Certified Medical Assistant?
Important attributes include strong communication skills, the ability to work collaboratively with others, adherence to safety practices, and a commitment to compliance with healthcare standards.
What is the protocol for patient safety and infection control?
Certified Medical Assistants are required to consistently demonstrate personal and patient safety practices and adhere to infection control standards as outlined in Orlando Health policies.
Are there any specific policies related to attendance for this position?
Yes, maintaining reasonably regular, punctual attendance is required, consistent with Orlando Health policies as well as federal and state standards.