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Medical Assistant/Scheduler

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Actalent

Yesterday

  • Job
    Full-time
    Entry & Junior Level
  • People, HR & Administration
    Healthcare
  • Cincinnati

AI generated summary

  • You must have EPIC experience, ideally 1-2 years in a relevant role, but 6 months with a strong background and personality will be considered.
  • You will intake and update patient information, manage phone calls, check patients in and out, verify insurance, collect co-pays, and schedule appointments while ensuring accurate chart documentation.

Requirements

  • EPIC experience is REQUIRED
  • Ideally, 1-2 years experience, but will be open to 6 months if they have solid background/personality

Responsibilities

  • Intake patient information & questions
  • Answer phone calls
  • Answering patient questions within their chart
  • Ensure patient charts are ready for the day when opening the office
  • Check patients in for appointments as they arrive
  • Collect Co-pays, verify insurance, and demographics
  • Update patient records in EPIC to reflect changes in demographics, insurance, update HIPAA forms
  • Check patients out at end of appointment and schedule follow-up visits
  • Answer phone line to schedule patient appointments, update patient information, answer inquiries from patients or other callers
  • Scan patient documents into medical chart

FAQs

Is this position full-time or part-time?

This position is full-time, with hours from Monday to Friday, 8:00 am to 4:30 pm.

What type of medical backgrounds are preferred for this role?

Ideally, candidates should have 1-2 years of experience in a medical assistant or scheduling role; however, candidates with a solid background and at least 6 months of experience are also considered.

Is EPIC experience required for this position?

Yes, EPIC experience is required to be considered for this position.

Will there be any opportunities for overtime?

No, there are no opportunities for overtime as the position does not require work on holidays or weekends.

Are there specific holidays that the company observes?

Yes, the company recognizes six standard holidays plus Martin Luther King Jr. Day, totaling seven holidays.

What are the responsibilities of a Medical Assistant/Scheduler in this role?

Responsibilities include patient intake, answering phone calls, ensuring patient charts are ready, checking patients in and out for appointments, collecting co-pays, verifying insurance, updating patient records in EPIC, and scheduling follow-up visits.

What should I do if I need an accommodation during the application process?

If you need a reasonable accommodation due to a disability, please email actalentaccommodation@actalentservices.com for assistance with the application and interviewing process.

Is the company committed to diversity and inclusion?

Yes, the company is committed to diversity, equity, and inclusion in its hiring practices and workplace culture.

What should I expect during the hiring process?

The hiring process will involve reviewing applications, possibly interviews, and an assessment of candidates' qualifications, including EPIC experience.

Is there a requirement for scanning patient documents into medical charts?

Yes, one of the job duties includes scanning patient documents into their medical charts.

An Engineering and Sciences Services Company | People to Possible

Human Resources
Industry
5001-10,000
Employees

Mission & Purpose

Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent’s global footprint and flexible delivery models ensure access to specialized talent where and when you need it. We promote consultant engagement through professional development and provide experiences to ensure continuous learning. Our people are the difference. Our expertise spans capabilities in engineering including product and manufacturing, systems and software, construction management, environmental, architecture and civil; and power and utilities. We focus on sciences capabilities in laboratory sciences, healthcare, and clinical research. Actalent is an operating company of Allegis Group, the global leader in talent solutions.