FAQs
Is this position full-time or part-time?
This position is full-time, with hours from Monday to Friday, 8:00 am to 4:30 pm.
What type of medical backgrounds are preferred for this role?
Ideally, candidates should have 1-2 years of experience in a medical assistant or scheduling role; however, candidates with a solid background and at least 6 months of experience are also considered.
Is EPIC experience required for this position?
Yes, EPIC experience is required to be considered for this position.
Will there be any opportunities for overtime?
No, there are no opportunities for overtime as the position does not require work on holidays or weekends.
Are there specific holidays that the company observes?
Yes, the company recognizes six standard holidays plus Martin Luther King Jr. Day, totaling seven holidays.
What are the responsibilities of a Medical Assistant/Scheduler in this role?
Responsibilities include patient intake, answering phone calls, ensuring patient charts are ready, checking patients in and out for appointments, collecting co-pays, verifying insurance, updating patient records in EPIC, and scheduling follow-up visits.
What should I do if I need an accommodation during the application process?
If you need a reasonable accommodation due to a disability, please email actalentaccommodation@actalentservices.com for assistance with the application and interviewing process.
Is the company committed to diversity and inclusion?
Yes, the company is committed to diversity, equity, and inclusion in its hiring practices and workplace culture.
What should I expect during the hiring process?
The hiring process will involve reviewing applications, possibly interviews, and an assessment of candidates' qualifications, including EPIC experience.
Is there a requirement for scanning patient documents into medical charts?
Yes, one of the job duties includes scanning patient documents into their medical charts.