FAQs
What is the primary role of a Medical Claims Adjudicator at Manulife?
The primary role is to provide quality financial and administrative services for a select block of complex medical claims, ensuring accurate processing and data entry of transactions.
What qualifications are required for this position?
Candidates should hold a Bachelor's Degree and have at least two years of relevant back-office experience, along with experience in medical adjudication, claims processing, and proficiency in Microsoft Office applications.
Is there an opportunity for career development?
Yes, Manulife offers a supportive and collaborative workplace with clear career development opportunities along with extensive training resources.
What are the working hours for this position?
The role requires rendering overtime work on a daily basis during high-volume weeks, while also being amenable to working onsite and from home based on business needs.
What benefits are provided to employees?
Employees enjoy competitive salary packages, performance bonuses, Day 1 HMO with free coverage for dependents, retirement savings benefits, and a rewarding culture that values wellness.
Is training provided for new employees?
Yes, extensive training resources are available to help new employees succeed in their roles.
What qualities does Manulife look for in a Medical Claims Adjudicator?
Manulife seeks candidates with strong attention to detail, accuracy in data entry, the ability to handle challenging cases, and a collaborative mindset.
Does the company promote diversity and inclusion?
Yes, Manulife is committed to attracting, developing, and retaining a diverse workforce and fosters an inclusive work environment.
Who can request a reasonable accommodation during the application process?
Any applicant who requires assistance during the application process can contact the HR representative via recruitment@manulife.com.
What is the working arrangement for this role?
The working arrangement for this position is hybrid, allowing for a combination of onsite and remote work.