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Medical Clerk - 12 HR SHIFT

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  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Healthcare
  • Oakland

Requirements

  • Education: High School diploma or GED with additional training a minimum. College graduate preferred.
  • Minimum Experience: Either one year of experience in the class of Clerk II or an equivalent higher level clerical class with AHS; or equivalent of one year full-time experience in clerical work that requires using and interpreting a wide variety of medical terminology; or completion of a medical terminology course or medical assisting program at an accredited college or university, plus the equivalent of one-year full-time experience in clerical work.
  • Required Licenses/Certifications: CPI -Crisis Prevention Intervention Training (required for all positions at John George Psychiatric Pavilion; and preferred for certain positions in the Emergency Department).

Responsibilities

  • Extracts from medical records information concerning condition, treatment, tests, medications, operative procedures, and final diagnoses of patients discharged from County hospitals; and sends to appropriate legal, health care, and other agencies.
  • Analyzes patients’ medical charts for completion and accuracy, prepares statements of diagnosis and treatments, and extracts other information required for the completion of forms received from patients’ insurance carriers.
  • Takes and transcribes doctors’ orders, case histories, physical examination notes, and related permanent medical records information and reports containing a wide variety of specialized medical terminology.
  • Acts as a receptionist in a clinical setting; answers telephone calls from providers, patients, doctors, nurses, visitors; screens patients over the phone to correctly refer to medical and specialty clinics; delivers messages to nursing staff, doctors, and ancillary department personnel; makes clinical appointments for patients; and uses intercom system.
  • Uses computer to request lab work, diet orders, x-rays, consults, medical records, medication amounts and schedule, physical therapy, EKG’s; uses computer to charge patients for services provided; gathers and inputs appropriate information in computer to complete the billing process or for case management/financial eligibility purposes; and enters information on RAND sheet.
  • Orders and restocks supplies for the hospital ward or department.
  • Prepares paperwork for admissions, discharges and transfers of patients; reviews medical papers received by mail and appropriately distributes or files; pulls and files charts, medical and lab sheets, etc. in medical records; assists with preparation of payroll and scheduling documents; and types forms, letters, memoranda, etc.
  • Delivers specimens to laboratory following established procedures to insure proper specimen identification and correct test request.

FAQs

What are the primary responsibilities of a Medical Clerk?

The primary responsibilities include extracting information from medical records, analyzing patients' medical charts, taking and transcribing doctors’ orders, acting as a receptionist, using a computer for various medical tasks, ordering and restocking supplies, preparing paperwork for admissions and discharges, and delivering specimens to the laboratory.

What qualifications are required for the Medical Clerk position?

A high school diploma or GED is required, with additional training preferred. Candidates should have either one year of experience in a Clerk II position or an equivalent utilizing medical terminology, or completion of a medical terminology course along with one year of clerical work experience.

Is any specific certification required for this role?

Yes, CPI - Crisis Prevention Intervention Training is required for all positions at John George Psychiatric Pavilion and preferred for certain positions in the Emergency Department.

What is the work schedule for the Medical Clerk position?

The position is part-time with variable hours and requires 12-hour shifts.

Where is the Medical Clerk position located?

The position is located at Highland General Hospital in Oakland, CA, specifically in the HGH Med/Surg 8th Floor.

What type of environment will the Medical Clerk be working in?

The Medical Clerk will work in a clinical setting, interacting with healthcare providers, patients, nurses, and visitors as part of a healthcare team.

Is prior medical experience necessary for this job?

While direct medical experience is not explicitly required, familiarity with medical terminology and clerical work in a healthcare setting is advantageous.

How is the Medical Clerk involved in patient interaction?

The Medical Clerk acts as a receptionist, answering phone calls, screening patients for referrals, scheduling appointments, and delivering messages to medical staff.

Are there opportunities for training or advancement in this role?

Yes, employees in this classification may have opportunities for training and advancement as they gain experience and additional qualifications.

What is the job requisition number for this position?

The job requisition number is 40833-30160.

Caring, Healing, Teaching, Serving All

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Alameda Health System is the East Bay's premier patient and family-centered care system. Our trauma center and teaching hospital are considered among the best in the country. We are committed to continually improving health through individual patient experiences. Our mission, Caring, Healing, Teaching, Serving All, speaks to the vital role we play in the community and the critical responsibility we accept in promoting wellness, eliminating disparities and optimizing the health of a diverse East Bay. Our facilities include the Wilma Chan Highland Hospital Campus, a regional trauma center and teaching hospital, John George Psychiatric Hospital, an acute and emergency care facility, Fairmont Hospital, an acute rehabilitation hospital and skilled nursing facility, longtime community-based hospitals San Leandro Hospital and Alameda Hospital and four neighborhood-based community Wellness Centers located in Oakland, Newark and Hayward.

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