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Medical Office Receptionist - Family Care - Full-Time, Days

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  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Healthcare
  • Cleburne

Requirements

  • High School Diploma or equivalent (required)
  • One (1) year of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment (preferred)
  • Family Practice or Pediatric Office Experience (preferred)
  • Bilingual in English/Spanish (preferred)

Responsibilities

  • Here are the job responsibilities extracted from the posting, listed line by line:
  • Under direct supervision, the Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.
  • Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
  • Answers phone calls and directs them appropriately.
  • Schedules appointments according to office guideline.
  • Obtains accurate patient and insurance information, collecting copays and deductible amounts.
  • Copies/scans patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
  • Prepares charts for patient appointments making sure all necessary information is complete.

FAQs

What is the work location for the Medical Office Receptionist position?

The work location is 2010 W. Katherine P. Raines Suite 500 Cleburne TX 76033.

What are the work hours for this position?

The work hours are full-time, 40 hours weekly, Monday to Friday from 8:00 am to 5:00 pm.

What qualifications are required for the Medical Office Receptionist role?

A High School Diploma or equivalent is required, along with one year of healthcare or customer service experience in a clinical setting (preferred).

Is bilingualism in English and Spanish preferred for this position?

Yes, being bilingual in English and Spanish is preferred for the Medical Office Receptionist role.

What responsibilities will I have as a Medical Office Receptionist?

Responsibilities include patient check-in, scheduling appointments, answering phone calls, collecting patient and insurance information, and preparing charts for patient appointments.

What skills are necessary for success in this role?

Strong customer service skills, organizational and time management abilities, proficient computer skills, and knowledge of insurance authorization/billing requirements are necessary for success.

Are there opportunities for growth and development within the organization?

Yes, there are ongoing teaching environments and growth opportunities within the entity.

What additional benefits does Texas Health offer?

Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flexible spending, tuition reimbursement, and a Student Loan Repayment Program, among others.

How many healthcare professionals are part of the Texas Health Physicians Group?

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners, and physician assistants.

What initiatives does Texas Health have in place to create an inclusive workplace?

Texas Health has initiatives like the Diversity Action Council and Living the Promise, which promote an inclusive, supportive, people-first, excellence-driven culture.

Who can I contact if I have further questions about the position?

You can email your questions to recruitment@texashealth.org.

Come join us! We’re a Fortune ‘Best Place to Work’ in the DFW area improving the health of the communities we serve.

Science & Healthcare
Industry
10,001+
Employees
1997
Founded Year

Mission & Purpose

At Texas Health Resources, our mission is to improve the health of the people in the communities we serve. We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 28,000 employees of wholly owned/operated facilities and consolidated joint ventures in the greater Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Join our award-winning Texas Health family and become a part of a team that is improving the health of our communities daily. You belong here. Let us brag for a minute on just a few of our recent accomplishments. •Fortune’s 100 Best Companies to Work For® 2023 (Celebrating our 9th consecutive year! We’re one of only three health systems recognized.) •America's Greatest Workplaces for Diversity by Newsweek magazine 2023 (We’re one of only six healthcare employers in Texas to earn a spot on the list.) •20 Best Workplaces in Health Care by Great Place to Work® and Fortune 2022 (Our 8th consecutive year and 7th year as #1.) •Companies That Care® by PEOPLE magazine and Great Place to Work® 2022 •America’s Most Innovative Companies by Fortune magazine and Statista Inc 2023 •Becker's Healthcare 150 top places to work in healthcare 2023 We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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