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Medical Office Receptionist – Heart & Vascular Specialists – Full-Time, Days

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Healthcare

AI generated summary

  • You need a high school diploma, 1-2 years of healthcare experience, strong communication and customer service skills, attention to detail, and knowledge of medical insurance and clinic procedures.
  • You will check in patients, verify information, manage appointments, collect payments, assist with paperwork, and direct calls while ensuring compliance with all clinic policies.

Requirements

  • Here’s What You Need
  • High School Diploma or equivalent (required)
  • 1 to 2 years Healthcare experience in a Physician’s Clinic (strongly preferred)
  • Medical Insurance Experience (strongly preferred)
  • Be an outgoing individual with a friendly attitude
  • Have strong attention to detail
  • Be able to multi-task front desk job responsibilities for a busy Specialty Clinic
  • Must have outstanding communication, interpersonal, customer service, and organizational skills
  • Have knowledge of medical insurance authorization/billing requirements
  • Have demonstrated strong customer service and communication skills
  • Have organizational and time management skills
  • Be proficient in computer skills
  • Have knowledge of clinic procedures and regulatory requirements
  • Possess a strong work ethic and a high level of professionalism
  • Be a team player who handles multiple projects simultaneously in a fast-paced environment

Responsibilities

  • Delivers care to patients utilizing the Medical Office Receptionist Process
  • Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
  • Obtains accurate patient and insurance information, collecting copays and deductible amounts.
  • Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
  • Prepares charts for patient appointments making sure all necessary information is complete. Pre- Registration for patient appointments
  • Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
  • Schedules appointments according to office guideline.
  • Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
  • Answers phone calls and directs them appropriately.
  • Performs other duties as assigned.

FAQs

What are the work hours for this position?

The work hours are full-time, 40 hours weekly, Monday through Friday, from 8:00 am to 5:00 pm.

Where is the job located?

The job is located at 3144 Horizon Road, Suite 220, Rockwall, TX 75032.

What qualifications are required for the Medical Office Receptionist position?

A high school diploma or equivalent is required, along with 1 to 2 years of healthcare experience in a physician’s clinic (strongly preferred).

Is previous medical insurance experience necessary for this role?

Yes, medical insurance experience is strongly preferred for this position.

What skills are important for a Medical Office Receptionist at Heart & Vascular Specialists?

Important skills include strong communication, interpersonal, customer service, organizational skills, attention to detail, and the ability to multi-task in a busy environment.

What kind of benefits do Texas Health employees receive?

Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, and a Student Loan Repayment Program, among others.

What will my responsibilities be as a Medical Office Receptionist?

Responsibilities include patient check-in, collecting copays, scheduling appointments, obtaining patient and insurance information, and performing other front desk duties as assigned.

Is there an opportunity for growth within this role?

Yes, there are outstanding opportunities for growth in a supportive team environment at Texas Health.

How can I ask questions regarding the job posting?

You can email your questions to recruitment@texashealth.org.

Come join us! We’re a Fortune ‘Best Place to Work’ in the DFW area improving the health of the communities we serve.

Science & Healthcare
Industry
10,001+
Employees
1997
Founded Year

Mission & Purpose

At Texas Health Resources, our mission is to improve the health of the people in the communities we serve. We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 28,000 employees of wholly owned/operated facilities and consolidated joint ventures in the greater Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Join our award-winning Texas Health family and become a part of a team that is improving the health of our communities daily. You belong here. Let us brag for a minute on just a few of our recent accomplishments. •Fortune’s 100 Best Companies to Work For® 2023 (Celebrating our 9th consecutive year! We’re one of only three health systems recognized.) •America's Greatest Workplaces for Diversity by Newsweek magazine 2023 (We’re one of only six healthcare employers in Texas to earn a spot on the list.) •20 Best Workplaces in Health Care by Great Place to Work® and Fortune 2022 (Our 8th consecutive year and 7th year as #1.) •Companies That Care® by PEOPLE magazine and Great Place to Work® 2022 •America’s Most Innovative Companies by Fortune magazine and Statista Inc 2023 •Becker's Healthcare 150 top places to work in healthcare 2023 We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.