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Medical Representative (Diabetology) - NOVALICHES, FAIRVIEW

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IQVIA

15d ago

  • Job
    Full-time
    Mid Level
  • Sales & Business Development
    Healthcare
  • Manila

AI generated summary

  • You need experience in Diabetology sales, a strong sales record, CRM knowledge, excellent communication skills, negotiation abilities, and a vehicle with a license is a plus.
  • You will sell specialized products, educate healthcare professionals, manage customer relationships, achieve sales targets, maintain records, and stay updated on industry trends and competitors.

Requirements

  • Proven experience as medical sales representative or other sales/customer service role in Diabetology products
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to pharmacist
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • BSc/BA will be a plus
  • Possess own vehicle and driving license will be an advantage

Responsibilities

  • Delivers profitability and recognition for the organization by selling and providing services to customers utilizing organization tools, techniques, and intellectual capital to assist the healthcare industry by bettering processes, implementing new technologies; and accruing new technical capabilities to meet pharmaceutical and medical demands.
  • Maximizes sales growth by relying on a comprehensive knowledge of one or more therapeutic disciplines and/or specialty areas to secure repeat business and gain customer loyalty.
  • Targets, promotes, and sells specialized products or services; identifies target customers and producers; achieves sales targets; maintains an up-to-date understanding of products and clinical efficacy, proximity to specialist market trends or developments and customer satisfaction.
  • In line with Company strategy and objectives, maximize sales growth within in a specified geographical territory or target industry, relying on developing knowledge of one or more therapeutic disciplines and or specialty areas in order to secure repeat business and gain customer loyalty.
  • This is generally achieved by educating and informing the target audience on the features and benefits of the specialty product(s) versus competitor products in order to increase prescriptions and or use by the healthcare professionals.
  • Achieve assigned activity goals and targets for the territory as agreed with the reporting manager.
  • Within a specific geographical territory, identify target customers and physician profiling while maintaining and analyzing customer records.
  • Conduct sales interviews, carry out pre-call planning and preparation and develop a self analytical approach in order to identify learning areas from each call.
  • Demonstrate a good understanding of the product(s) clinical efficacy and be able to state the features and benefits of the customer’s products based on a developing understanding of the specialty area or therapeutic discipline.
  • Successfully manage objections and or issues raised, escalating more sensitive or complex queries.
  • Maintain records in the reporting systems within the required timescales.
  • Effectively utilize the relevant software (e.g. Electronic Territory Management System, CRM systems) to maintain records updated and to report daily calls.
  • Coordinate group events related to speciality area to optimize business while complying with relevant country legislation.
  • Keep Line Manager informed about changes in competitor activities and other market changes.
  • Attend training courses and or seminars to continue to develop and deepen knowledge within specialty and disease areas and read relevant publications as per customer profile.
  • Keep all Company equipment safe and in a good state of repair.
  • Share experiences, ideas and techniques in order to assist with the sales training of colleagues.
  • Discuss, agree and document assigned activity, Key Performance Indicator tools, and targets as agreed with Line Manager.
  • Successfully complete career development courses and additional training as required by the customer.
  • Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines.
  • Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry’s Code of Practice.
  • Perform other duties as assigned.

FAQs

What are the primary responsibilities of a Medical Representative (Diabetology) at IQVIA?

The primary responsibilities include maximizing sales growth, targeting and promoting specialized products, educating healthcare professionals on product benefits, managing customer records, and coordinating group events related to the specialty area.

Is experience in diabetology necessary for this position?

Yes, experience in diabetology is highly desirable for this position.

What qualifications are required for the Medical Representative role?

Candidates should have proven experience as a medical sales representative, a strong sales record, excellent communication skills, and preferably a BSc/BA. Possessing a vehicle and driving license is also advantageous.

What skills are necessary for success in this role?

Successful candidates should possess excellent communication and interpersonal skills, outstanding negotiation abilities, a cool temperament for handling rejection, and proficiency with relevant computer programs such as CRM software.

Will training be provided for new hires in this position?

Yes, training courses and seminars will be attended to deepen knowledge within specialty and disease areas.

Are there specific sales targets to be met?

Yes, achieving assigned activity goals and targets for the territory as agreed with the reporting manager is a key part of the role.

What is the process for reporting Adverse Events?

Employees are required to report any identified Adverse Events in accordance with prevailing processes and guidelines.

How should medical representatives maintain customer records?

Medical representatives should effectively utilize relevant software to maintain updated records and report daily calls.

Is knowledge of competitor activities important for this role?

Yes, keeping the Line Manager informed about changes in competitor activities and other market changes is an important aspect of the role.

What does IQVIA seek to achieve through this position?

IQVIA aims to deliver profitability and recognition by bettering processes in the healthcare industry, implementing new technologies, and accruing technical capabilities to meet pharmaceutical and medical demands.

Accelerate innovation for a healthier world.

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 86,000 employees, IQVIA conducts operations in more than 100 countries. IQVIA is a global leader in protecting individual patient privacy. The company uses a wide variety of privacy-enhancing technologies and safeguards to protect individual privacy while generating and analyzing information on a scale that helps healthcare stakeholders identify disease patterns and correlate with the precise treatment path and therapy needed for better outcomes. IQVIA’s insights and execution capabilities help biotech, medical device and pharmaceutical companies, medical researchers, government agencies, payers and other healthcare stakeholders tap into a deeper understanding of diseases, human behaviors and scientific advances, in an effort to advance their path toward cures.

Benefits

  • Medical, dental and vision coverage

  • Employee Assistance Programs

  • Mental health support

  • Flexible work environment

  • Time off for leisure, personal time and corporate holidays

  • Parental leave for birth or adoption

  • Paid leave for other life matters (i.e., illness, bereavement, jury duty, military service, etc.)

  • Retirement and savings plans

  • Commuter benefits