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Medical Representative (Diabetology) - PARANAQUE-PASAY

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IQVIA

Yesterday

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Sales & Business Development
    Healthcare
  • Manila
    Remote

AI generated summary

  • You need proven sales experience in Diabetology, a track record of meeting quotas, strong communication skills, negotiation abilities, computer proficiency, and preferably a BSc/BA. A vehicle is a plus.
  • You will drive sales growth by educating healthcare professionals, managing customer relationships, conducting sales calls, and maintaining records while staying updated on market trends and product knowledge.

Requirements

  • Proven experience as medical sales representative or other sales/customer service role in Diabetology products
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to pharmacist
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • BSc/BA will be a plus
  • Possess own vehicle and driving licens will be an advantage

Responsibilities

  • Delivers profitability and recognition for the organization by selling and providing services to customers utilizing organization tools, techniques, and intellectual capital to assist the healthcare industry by bettering processes, implementing new technologies; and accruing new technical capabilities to meet pharmaceutical and medical demands.
  • Maximizes sales growth by relying on a comprehensive knowledge of one or more therapeutic disciplines and/or specialty areas to secure repeat business and gain customer loyalty.
  • Targets, promotes, and sells specialized products or services; identifies target customers and producers; achieves sales targets; maintains an up-to-date understanding of products and clinical efficacy, proximity to specialist market trends or developments and customer satisfaction.
  • In line with Company strategy and objectives, maximize sales growth within in a specified geographical territory or target industry, relying on developing knowledge of one or more therapeutic disciplines and or specialty areas in order to secure repeat business and gain customer loyalty.
  • This is generally achieved by educating and informing the target audience on the features and benefits of the specialty product(s) versus competitor products in order to increase prescriptions and or use by the healthcare professionals.
  • Achieve assigned activity goals and targets for the territory as agreed with the reporting manager.
  • Within a specific geographical territory, identify target customers and physician profiling while maintaining and analyzing customer records.
  • Conduct sales interviews, carry out pre-call planning and preparation and develop a self analytical approach in order to identify learning areas from each call.
  • Demonstrate a good understanding of the product (s) clinical efficacy and be able to state the features and benefits of the customer’s products based on a developing understanding of the specialty area or therapeutic discipline.
  • Successfully manage objections and or issues raised, escalating more sensitive or complex queries.
  • Maintain records in the reporting systems within the required timescales.
  • Effectively utilize the relevant software (e.g. Electronic Territory Management System, CRM systems) to maintain records updated and to report daily calls.
  • Coordinate group events related to speciality area to optimize business while complying with relevant country legislation.
  • Keep Line Manager informed about changes in competitor activities and other market changes.
  • Attend training courses and or seminars to continue to develop and deepen knowledge within specialty and disease areas and read relevant publications as per customer profile.
  • Keep all Company equipment safe and in a good state of repair.
  • Share experiences, ideas and techniques in order to assist with the sales training of colleagues.
  • Discuss, agree and document assigned activity, Key Performance Indicator tools, and targets as agreed with Line Manager.
  • Successfully complete career development courses and additional training as required by the customer.
  • Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines.
  • Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry’s Code of Practice.
  • Perform other duties as assigned.

FAQs

What is the primary responsibility of a Medical Representative in this role?

The primary responsibility is to maximize sales growth by selling specialized products or services, educating healthcare professionals about the product features and benefits, and securing repeat business to gain customer loyalty.

Is experience in diabetology required for this position?

While relevant pharma sales experience is typically required, experience in diabetology is highly desirable for this position.

What educational qualifications are preferred for this role?

A BSc/BA degree is preferred but not mandatory for this role.

What type of experience is necessary for this position?

A proven experience as a medical sales representative or in another sales/customer service role, specifically related to Diabetology products, is necessary.

Is it necessary to have a vehicle for this job?

Yes, possessing a vehicle and a driving license is considered an advantage for this position.

What skills are essential for success in this role?

Essential skills include excellent communication and interpersonal skills, outstanding negotiation skills, the ability to handle rejection, and proficiency in CRM software and relevant computer programs.

Will the company provide training for this position?

Yes, attendance at training courses and seminars is expected to continue developing knowledge within specialty areas and disease areas.

How does the role support customer satisfaction?

The role supports customer satisfaction by educating healthcare professionals about the product, managing objections, and maintaining records to ensure quality service delivery.

What are the reporting requirements for this position?

The Medical Representative is required to maintain records in reporting systems within set timescales and effectively utilize software to report daily calls.

How does the company expect employees to project its professional image?

Employees are expected to project a professional impression of the company and act in accordance with the relevant Pharmaceutical Industry’s Code of Practice.

Accelerate innovation for a healthier world.

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 86,000 employees, IQVIA conducts operations in more than 100 countries. IQVIA is a global leader in protecting individual patient privacy. The company uses a wide variety of privacy-enhancing technologies and safeguards to protect individual privacy while generating and analyzing information on a scale that helps healthcare stakeholders identify disease patterns and correlate with the precise treatment path and therapy needed for better outcomes. IQVIA’s insights and execution capabilities help biotech, medical device and pharmaceutical companies, medical researchers, government agencies, payers and other healthcare stakeholders tap into a deeper understanding of diseases, human behaviors and scientific advances, in an effort to advance their path toward cures.

Benefits

  • Medical, dental and vision coverage

  • Employee Assistance Programs

  • Mental health support

  • Flexible work environment

  • Time off for leisure, personal time and corporate holidays

  • Parental leave for birth or adoption

  • Paid leave for other life matters (i.e., illness, bereavement, jury duty, military service, etc.)

  • Retirement and savings plans

  • Commuter benefits