FAQs
What qualifications do I need to apply for the Meeting & Events Operations Supervisor position?
Candidates should have supervisory experience or be a strong Meeting & Events team member looking to take on additional responsibility, along with great communication skills and a genuine interest in providing hospitality.
What are the working hours for this role?
The role involves flexible working hours, including different shift patterns, mornings, evenings, and weekends, but without split-shifts to ensure a work-life balance.
What type of training and development opportunities does Leonardo Hotels provide?
Leonardo Hotels offers practical training, development programs, and career progression opportunities within a dynamic and rapidly expanding company, aimed at fostering a long and successful career in hospitality.
What are the main responsibilities of the Meeting & Events Operations Supervisor?
The responsibilities include supervising the Meeting & Events Operations Crew, preparing the team and department for business, serving food and drinks, addressing customer queries and complaints, and training and motivating team members.
What kind of benefits can I expect working at Leonardo Hotels?
Benefits include flexible working hours, employee recognition programs, opportunities for training, discounted stays at hotels for employees and their families, meals on duty, and 28 days holiday entitlement increasing with service, among others.
Are uniforms provided for the Meeting & Events Operations Supervisor position?
Yes, a smart uniform is provided for the role.
How does Leonardo Hotels recognize employee achievements?
Employees are recognized through various programs such as Employee of the Month, Leo Points for awards, and monthly engagement activities aimed at creating a fun working environment.
Is there support for relocation if I want to move to another hotel location?
Yes, Leonardo Hotels provides relocation support for employees who wish to move to different locations within the UK and Ireland.
How does the hotel handle customer complaints?
The Meeting & Events Operations Supervisor is responsible for addressing guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
What makes working at Leonardo Hotels a unique experience?
Working at Leonardo Hotels offers varied and interesting tasks, a friendly environment, community support through charity events, and a strong emphasis on employee training and development, all contributing to a memorable hospitality career.