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Member Communications Coordinator

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BlueCross BlueShield of South Carolina

1mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Marketing
  • Columbia, +1
  • Quick Apply

AI generated summary

  • You need a Bachelor’s/Associate's degree, 2 years of writing experience, proficiency in MS Office and Excel, and strong communication and analytical skills. Experience with Mailchimp or Adobe Campaign preferred.
  • You will create, edit, and produce marketing materials, ensure content accuracy, manage advertising, and prepare activity reports while updating website content.

Requirements

  • To Qualify for This Position, You Will Need The Following:
  • Required Education: Bachelor's degree or associate degree and 2 years year writing communication/marketing pieces/materials for public (articles, newsletters, etc.).
  • One year writing communication/marketing pieces/materials for public (articles, newsletters, etc.).
  • Required Software and Tools:
  • Microsoft Office Suite.
  • Excellent knowledge of database software, such as Excel.
  • What We Prefer You To Have The Following
  • Experience managing campaigns utilizing Mailchimp, Constant Contact, SMS text, or similar programs.
  • Experience working with Adobe Campaign Manager
  • Strong knowledge of communication strategies for various audiences.
  • Ability to take industry terminology and make the material consumer facing.
  • Strong knowledge of marketing principles and techniques.
  • Working knowledge of data collection and coordination methods
  • Strong project planning and analytical/critical thinking skills.
  • Excellent verbal and written communication skills.
  • Demonstrated proficiency in spelling, punctuation, grammar skills.
  • Strong analytical and critical thinking
  • Ability to interpret large amounts of data and to multitask
  • Process improvement support

Responsibilities

  • Develops/writes/edits/layouts/produces text for information/outreach efforts and variety of marketing materials (agent newsletters, customer letters, internal communications, etc.). Ensures all materials have been reviewed/approved for content accuracy. Secures final approval of all marketing materials. Coordinates revisions, printing, and distribution of these materials.
  • Develops/edits/produces advertising materials for both outside vendors and internal departments. Selects appropriate media and design materials. Ensures all materials have been reviewed/approved.
  • Prepares and submits activity reports (weekly/monthly/annual) as determined by management. Develops, writes/edits, and updates content for appropriate website.

FAQs

What are the working hours for the Member Communications Coordinator position?

The working hours for this position are Monday to Friday, from 8:00 AM to 5:00 PM, with occasional overtime as needed.

Where is the job located?

The position is located at 4101 Percival Road, Columbia, SC 29229.

What type of communications will the Member Communications Coordinator be responsible for?

The Coordinator will be responsible for the creation, production, and coordination of member-facing communications, including marketing materials such as agent newsletters, customer letters, and internal communications.

What qualifications are required for this position?

A Bachelor's degree or an associate degree with 2 years of experience in writing communication and marketing materials is required, along with one year of writing experience for public-facing materials.

What software skills are needed for this role?

Proficiency in Microsoft Office Suite and excellent knowledge of database software, particularly Excel, are required.

What type of experience is preferred for the Member Communications Coordinator role?

Preferred experience includes managing campaigns using tools like Mailchimp or Constant Contact, working with Adobe Campaign Manager, and a strong knowledge of communication strategies and marketing principles.

What benefits are offered for this position?

The comprehensive benefits package includes subsidized health plans, dental and vision coverage, a 401K retirement savings plan with company match, paid time off, tuition assistance, and various employee discounts.

What is the hiring process like for this job?

After submitting your application, the recruiting team will review your resume. This may include a brief telephone interview or email communication to verify details and salary requirements.

Are there opportunities for advancement in this position?

Yes, the company values diverse and inclusive workplace environments and offers opportunities for employees to develop skills and advance their careers.

What is the company's stance on equal employment opportunities?

The company maintains a policy of nondiscrimination in employment and promotes employment opportunities for all individuals, regardless of various protected statuses.

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BlueCross BlueShield of South Carolina

South Carolina’s largest and oldest health insurance company

Finance
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

BlueCross BlueShield of South Carolina, the state's largest insurance company, has been a part of the national landscape for over six decades. With an A+ Superior rating from A.M. Best, the company is a leading government contract administrator and operates one of the most advanced data processing centers in the Southeast. BlueCross offers employees robust benefits, including retirement plans, health coverage, and education assistance, while fostering a culture of community support, with employees actively contributing to numerous nonprofit organizations each year.