FAQs
Is this position remote?
Yes, this position is 100% remote.
What are the working hours for this role?
The working hours for this role are from 8am to 5pm EST, Monday through Friday.
What is the target pay range for this position?
The target pay range for this position is $21-28 per hour.
Are there opportunities for career development and education reimbursement?
Yes, there are stipends for Learning and Development as part of the total rewards package.
What kind of experience is preferred for candidates?
Previous experience in patient outreach and engagement or a similar background is preferred.
Are there specific software skills required for this role?
Comfort with a wide variety of technology, including email, EHR, and scheduling tools, is important for this role.
Does this position involve direct interaction with patients?
Yes, the role includes conducting outreach to potential members and taking inbound inquiries to assess fit for Brightline services.
Is experience with insurance billing beneficial for this role?
Yes, previous experience managing a medical office and familiarity with insurance billing are considered a bonus.
What type of support will I provide to members?
You will provide support through scheduling appointments, ensuring paperwork is completed, answering questions, and assisting with insurance eligibility checks.
How does Brightline prioritize diversity and inclusion?
Brightline is committed to building a diverse, equitable, and inclusive workforce where all employees are valued and respected, and everyone has an equal opportunity to thrive.