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Merchandising Supervisor

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Dunelm

Yesterday

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You should be polite, focused, and motivational with retail supervisory experience. Flexibility for evenings/weekends, customer-focused, and passionate about retail are essential.
  • You will manage campaign setups, identify sales opportunities, oversee merchandising, and collaborate with supervisors to maintain strong store standards throughout the year.

Requirements

  • That you’re a polite and focused individual who is able to motivate and lead a growing team.
  • Previous supervisory experience, preferably in a retail environment so you’ll understand the importance of being completely customer focused, always aiming to communicate effectively and ultimately selling more.
  • You’ll be a flexible individual able to work across the weekends and evenings.
  • A passion for retail and approach to work with a positive attitude and the ability to think on your feet.

Responsibilities

  • You will be responsible for the set up and task management of campaigns throughout the year, including seasonal promotions and sales.
  • Working with your Deputy Store Manager to identify sales opportunities and have a keen eye for Merchandising.
  • Working with the Stock and Delivery Supervisor to deliver strong store standards.

FAQs

What is the salary range for the Merchandising Supervisor position?

The starting salary is £22,731 per year, rising to £23,660 per year, with an hourly rate of £12.49 rising to £13.00, plus overtime.

What are the primary responsibilities of a Merchandising Supervisor?

The primary responsibilities include managing campaigns, working with the Deputy Store Manager to identify sales opportunities, and collaborating with the Stock and Delivery Supervisor to maintain store standards.

Is previous supervisory experience required for this role?

Yes, previous supervisory experience, preferably in a retail environment, is required to understand the importance of customer focus and effective communication.

What qualities do you look for in a candidate for this position?

We look for polite and focused individuals who can motivate and lead a team, have a passion for retail, and a positive attitude with the ability to think on their feet.

Are weekend and evening shifts required for this position?

Yes, flexibility to work across weekends and evenings is required for this role.

Does Dunelm promote diversity in its hiring process?

Yes, Dunelm is committed to becoming a fully inclusive business and welcomes applications from all candidates regardless of their background.

What is the process for applying for the Merchandising Supervisor position?

Interested candidates can apply through our official website or careers page by submitting their application and CV.

Are there opportunities for career advancement within the company?

Yes, Dunelm supports career development and provides systems in place to help colleagues build successful careers.

Will I receive training if I am hired for this position?

Yes, training will be provided to ensure you are equipped with the necessary skills and knowledge for the role.

How does Dunelm ensure a positive customer experience in stores?

Merchandising Supervisors focus on store standards and visual aspects, collaborating with their team to create a welcoming shopping environment for customers.

The Home of Homes

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Dunelm is a well-known UK-based homeware retailer that offers a wide range of products for home improvement and decoration. They specialise in selling items such as furniture, bedding, curtains, rugs, lighting, and kitchenware. Their ultimate mission is to make homes beautiful and comfortable by providing high-quality, stylish, and affordable homeware products to customers. Dunelm's purpose is to help people create a living space they love, by offering a diverse selection of home essentials and accessories that cater to different tastes and lifestyles. They aim to be the go-to destination for individuals looking to enhance their living spaces with top-notch products and excellent customer service.

Culture & Values

  • Stronger together

    We value connection, inclusion, team work and clear communication, engaging everyone in our purpose, helping people feel at home and creating a sense of belonging.

  • Keep listening and learning

    We know that being curious and having a growth mindset is key to our continual learning and that being self-aware and adaptable means we can to be our best selves more of the time and achieve things we never thought possible.

  • Long term thinking

    We are committed to putting our customers first, thinking big, making decisions and innovating in ways that are guided by our purpose, making a difference to the lives of our colleagues and customers.

  • Act like owners

    We enjoy the opportunity to take responsibility, be challenging and resourceful and make the right things happen in the right way.