FAQs
Is remote work an option for this position?
No, this position requires presence in the office, and remote work is not possible.
What qualifications are necessary for this role?
A completed vocational training is required. Additionally, a qualification as an NSL specialist, safety specialist, or a similar qualification is desirable but not mandatory.
What language skills are required for the position?
Proficiency in German at a native level is required.
What type of working hours should I expect?
Flexibility is required, including the willingness to work in shifts 24/7.
What personal qualities are important for this role?
The ideal candidate should be helpful, customer-oriented, empathetic, and patient.
Who should I contact for further information about the job?
You can contact Herr Christoph Meier for further inquiries regarding the position.
Is there a requirement regarding the applicant's criminal record?
Yes, your criminal record must not have any entries.
Will I be working with emergency services in this role?
Yes, you will support communication with emergency services and assist in coordinating responses.
What type of documentation will I be responsible for?
You will be responsible for documenting the steps taken for each incident you handle.
What are the core responsibilities of this job?
You will assist customers and technicians over the phone, process alarm and fault reports, communicate with emergency contacts, and operate drones as requested by emergency services.