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Mitarbeiter (m/w/d) im Shop bei Flixbus

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Flix

20d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Hamburg

AI generated summary

  • You should be friendly, reliable, service-oriented, and calm under pressure. Proficient PC skills, excellent German, good English, and experience in retail or customer service are a plus.
  • You will assist customers, sell tickets, ensure smooth bus departures, coordinate passengers, distribute promotional materials, and create a positive customer experience.

Requirements

  • Du bist freundlich, zuverlässig, service- und lösungsorientiert
  • Du behältst auch in stressigen Situationen einen klaren Kopf
  • Du bringst einen sicheren Umgang mit dem PC, Internet und in der Email Kommunikation mit
  • Du hast (sehr) gute Deutschkenntnisse, erste gute Englischkenntnisse und stets ein gepflegtes Äußeres
  • Du hast bereits im Einzelhandel, am Flughafen oder allgemein mit Kunden gearbeitet? Prima, das ist ein super Plus Punkt!

Responsibilities

  • Du berätst unsere Kunden und Fahrgäste in unserem Shop in Hamburg
  • Du verkaufst Tickets und gibst freundlich und kompetent Auskunft zu unserem Angebot
  • Du optimierst den reibungslosen Ablauf vor der Abfahrt unserer Busse
  • Du koordinierst aktiv unsere Fahrgäste und unterstützt beim Check-In
  • Du versorgst die FlixBusse mit Flyern und Magazine
  • Du schaffst ein optimales Kundenerlebnis

FAQs

What is the job title for the position available at FlixBus?

The job title is Mitarbeiter (m/w/d) im Shop.

Where is the shop located?

The shop is located in Hamburg.

What type of employment is being offered for this position?

The position is offered in Vollzeit (full-time) for 40 hours a week.

What training opportunities are provided for employees?

Employees receive paid training at the workplace and have access to extensive learning and development opportunities.

How many vacation days do employees receive?

Employees receive 30 vacation days based on a 5-day work week.

What are the key responsibilities of a Shop Mitarbeiter?

Responsibilities include advising customers, selling tickets, optimizing bus departure processes, coordinating passengers, and ensuring an optimal customer experience.

What qualifications are preferred for this position?

Preferred qualifications include being friendly, reliable, service-oriented, having good PC and email skills, and prior experience in retail or customer service.

Are there any employee benefits associated with the job?

Yes, employees receive travel vouchers, discounts on memberships, unlimited health and coaching sessions, and a variety of other benefits.

What languages should candidates be proficient in?

Candidates should have very good German skills and good English skills.

Can candidates who don't meet 100% of the requirements still apply?

Yes, candidates who believe they can contribute even if they don't meet all the requirements are encouraged to apply.

What type of work environment can employees expect at FlixBus?

Employees can expect a positive and supportive work environment where their contributions and ideas are welcomed and encouraged.

Technology
Industry
1001-5000
Employees
2011
Founded Year

Mission & Purpose

Flix is a global travel tech leader providing sustainable and affordable travel options to more than 60 million yearly travelers in 43 countries through its brands FlixBus, FlixTrain, Greyhound, and Kamil Koç. By combining network planning, marketing, and pricing, Flix uses innovative solutions to enable comfortable, sustainable, and affordable travel worldwide. Through our tech platform and user-friendly app, Flix creates a travel experience tailored to passengers' needs and connects travelers with local business partners providing transportation, ensuring a modern fleet that adheres to the highest safety standards. This asset-light business model has turned a European start-up into a leading and globally expanding travel-tech champion. Flix is pioneering and testing alternative drives with a long-term strategy to progressively decarbonize its fleet. Together with our partners and customers, we are driving transformative change towards the future of mobility, gradually reshaping the mobility sector and enabling more sustainable travel modes.