FAQs
Is this position available for remote work?
No, this position is not located remotely and requires on-site presence at The Ritz-Carlton Wolfsburg.
What are the primary responsibilities of this role?
The primary responsibilities include processing hotel and restaurant reservations, handling booking inquiries via phone and email, advising guests on availability and pricing, managing booking databases, coordinating with other departments to fulfill guest requests, and assisting with administrative tasks like invoicing and documentation.
What qualifications are necessary for this position?
Candidates should have experience in gastronomy or hospitality, be flexible, teamwork-oriented, and guest-focused, possess good German and English language skills, and exhibit a passion for being a professional host.
What benefits are offered to employees in this position?
Employees benefit from meals in the staff restaurant, cleaning services for uniforms, hotel accommodation discounts, family and friends rates, a supportive work schedule, and a competitive salary that may reach up to €2800 based on collective agreements for hotel employees.
What is the working schedule for this position?
This position is a full-time role.
Does the company promote diversity and inclusivity?
Yes, Marriott International is an equal opportunity employer committed to a diverse workforce and an inclusive culture, ensuring no discrimination against individuals with protected statuses.
What can employees expect in terms of career development?
Employees can expect to learn and embody the Gold Standards of The Ritz-Carlton, receive comprehensive training during their onboarding, and have opportunities to develop their careers within the luxury hospitality industry.
Is there an opportunity for newcomers to enter this field?
Yes, the position welcomes applicants who are newcomers to the hospitality industry as long as they have a positive attitude and a desire to create memorable experiences for guests.
What is the company’s commitment to service quality?
The Ritz-Carlton is dedicated to maintaining international standards for luxurious service and providing outstanding care and comfort to guests, guided by their Gold Standards.
What kind of team culture can employees expect?
Employees will be part of a values-driven culture that emphasizes teamwork, creativity, and compassion, allowing everyone to contribute to creating extraordinary experiences for guests.