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MitarbeiterIn (m/f/d) Rezeption Wellnessbereich

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Wolfsburg

AI generated summary

  • You should have a friendly demeanor, strong service orientation, great communication and organizational skills, experience in reception roles, and excellent German and English skills.
  • You will warmly welcome guests, manage appointment requests, provide professional Spa advice, handle cash operations, and maintain a polished, inviting Spa area.

Requirements

  • Freundliches und gepflegtes Auftreten
  • Ausgeprägte Service- und Kundenorientierung
  • Kommunikationsstärke und Organisationstalent
  • Erfahrung im Empfangs- oder Dienstleistungsbereich, idealerweise in einem Spa, Hotel oder einer Wellness-Einrichtung
  • Sehr gute Deutsch- und Englischkenntnisse

Responsibilities

  • Herzlicher Empfang und Betreuung unserer Gäste
  • Entgegennahme und Koordination von Terminanfragen
  • Professionelle Beratung zu unseren Spa-Angeboten & Spa-Produkten
  • Kassenführung und Abrechnung
  • Sicherstellung eines gepflegten und einladenden Spa Bereichs

FAQs

What is the job location for the MitarbeiterIn Rezeption Wellnessbereich position?

The job is located at The Ritz-Carlton Wolfsburg, Parkstrasse 1, Wolfsburg, Lower Saxony, Germany, 38440.

What are the working hours for this position?

This position is full-time.

Is this position management-level?

No, this position is non-management.

What kind of previous experience is required for this role?

Experience in the reception or service industry, ideally in a spa, hotel, or wellness facility, is preferred.

What languages are required for this job?

Very good German and English language skills are required.

What are the main responsibilities of the role?

Main responsibilities include welcoming and assisting guests, coordinating appointment requests, providing professional advice on spa offerings and products, managing cash handling and billing, and ensuring a well-maintained and inviting spa area.

What kind of benefits does The Ritz-Carlton offer to employees?

Employees receive meal provisions in the employee restaurant, uniform cleaning, discounts on hotel stays, food and beverage, retail, and a friendly scheduling for work hours, among other benefits.

What is The Ritz-Carlton's approach to diversity and inclusion?

The Ritz-Carlton is committed to equal opportunity employment and fostering a diverse workforce while promoting a sustainable and inclusive culture.

What training and support will be provided to new employees?

New employees will receive intensive onboarding and support during their initial orientation and training to ensure they feel confident in their roles.

What is the work environment like at The Ritz-Carlton Wolfsburg?

The work environment is focused on upholding luxury service standards and creating extraordinary guest experiences, where employees are encouraged to be creative, thoughtful, and compassionate.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.