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Moody's RMS Graduate Program 2024 - Customer Success

💼 Graduate Job


AI generated summary

  • You must hold a BS or MS degree in a related field, possess strong analytical and communication skills, and have a desire to learn and grow within the customer success role at Moody's RMS Graduate Program 2024.
  • You will partner with clients to maximize value from our catastrophe models, data, platform, and services through guidance, strategic planning, optimization, and exploration of new uses.

Graduate Job



  • As a graduate you’ll build a diverse and relevant career platform – learning our business, identifying your career path, and continuing to develop your skills for years to come. Starting in September 2024, you’ll join an international cohort of Moody’s RMS graduates. You’ll begin with a month-long training program, learning from our network of leading developers, scientists, product managers, and customer success practitioners. Following this, you’ll participate in our company rotation program, gaining direct experience across various teams and disciplines. Through your rotations you will enhance your knowledge of our products, how they are built, the companies who use them, and the industries managing catastrophe risk. Your work will span our products and markets, developing technical skills and knowledge, problem-solving skills, and communication skills.


  • After completing rotations in up to five teams, you’ll transition into your first permanent role in January 2026. We’ll support your career growth to match your ambitions. Many of our team members began as graduates and have brought their skills to various roles and teams over time.
  • To succeed as a Customer Success graduate, you should:
  • Be motivated by helping others succeed.
  • Enjoy solving analytical and technical problems.
  • Prioritize impactful outcomes and know when a job is done.
  • Communicate effectively verbally, in writing, and in presentations.
  • Simplify and apply complex technical or scientific concepts for varied audiences.
  • Demonstrate a constant desire to learn new skills and concepts.
  • Have an interest in the role of science and technology in understanding and managing risks.
  • Required Qualifications:
  • BS or MS degree in related fields: Mathematics, Engineering, Physics, Statistics, Economics, Earth or Climate Sciences, Computer Sciences, Software, IT, Risk Management, Insurance.
  • Fluency in spoken and written English.

Education requirements


Area of Responsibilities



  • In Customer Success, we partner with clients to ensure they extract maximum value from our catastrophe models, data, platform, applications, and services. We are a global, multi-disciplinary team of professionals with a shared passion for helping customers. Our team comprises:
  • Model specialists who guide clients in their effective use of our evolving climate and catastrophe models and data.
  • Software specialists who help clients leverage our Intelligent Risk platform and applications.
  • Client success managers who strategize and drive long-term success.
  • Consultants who optimize client workflows, facilitate risk transfer, and explore new uses of our models and data.


Work type

Full time

Work mode