FAQs
What is the primary responsibility of a Mortgage Tracking Analyst?
The primary responsibility of a Mortgage Tracking Analyst is to analyze and accurately process insurance documentation into a loan tracking system.
What are the essential duties of this position?
Essential duties include reviewing and inputting insurance documentation, maintaining a monthly QA assessment average, identifying process improvements, and communicating with clients and employees to ensure accurate information in the insurance tracking system.
Is training available for this role?
Yes, training may be provided, and the analyst may also act as backup to Customer Service to assist with overflow phone calls and requests.
What qualifications are required for this position?
A high school diploma or equivalent is required, along with 1-2 years of relevant experience. Skills such as 10-key typing, reading comprehension, and a working knowledge of Windows and Office software are also necessary.
Is any prior experience preferred for this role?
Yes, prior experience in P&C insurance, mortgage, or forced-placed insurance is considered a plus.
How much typing speed is expected for this role?
The candidates are expected to have a minimum typing speed of 32 words per minute.
Is there any certification required for this position?
No licensing or certification is required for this position.
What is the work environment like for a Mortgage Tracking Analyst?
The work environment is fast-paced, requiring strong attention to detail and the ability to manage multiple tasks efficiently.
Is travel required for this job?
No travel is required for this position.
What are the performance expectations for quality assurance?
The expectation is to maintain a monthly QA assessment average of 90% or better.