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Mortuary Technician

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The Hillingdon Hospitals NHS Foundation Trust

9d ago

  • Job
    Full-time
    Junior & Mid Level
  • Healthcare
    Facilities Management

AI generated summary

  • You must assist in mortuary services, uphold documentation accuracy, support families, audit processes, and maintain good relationships with various stakeholders.
  • You will assist with mortuary services, maintain records, support bereaved families, coordinate with stakeholders, release deceased to funeral directors, and conduct audits.

Requirements

  • - Assist with the provision of the mortuary service across the Trust. To show initiative and judgement and make prompt decisions to facilitate the smooth running of the mortuary service.
  • - To establish and maintain good working relationships with staff within the Trust, the Coroner's Office, funeral directors, Police and members of the public.
  • - To provide support to the Mortuary Services Manager when required and deputising in their absence.
  • - To maintain the safe and dignified reception, storage and release of all deceased patients and their property, ensuring all documentation and the mortuary register is accurate and complete, enabling funeral arrangements to be made without delay.
  • - To ensure complete and accurate recording systems are maintained daily to enable efficient information retrieval, and to collate and provide this data as required.
  • - Perform departmental audits and partake in Trust wide audits and freedom of information requests.
  • - Release deceased patients to funeral directors, ensuring identification is checked, hospital release forms are obtained and personal property/jewellery is recorded and signed for.
  • - To advise and inform bereaved families on a variety of sensitive and emotive issues i.e. tissue retrieval, need for post-mortem examination, death process, contract funerals etc.
  • - To meet bereaved relatives at viewings, offering support and guidance when appropriate.

Responsibilities

  • Assist with the provision of the mortuary service across the Trust. To show initiative and judgement and make prompt decisions to facilitate the smooth running of the mortuary service.
  • To establish and maintain good working relationships with staff within the Trust, the Coroner's Office, funeral directors, Police and members of the public.
  • To provide support to the Mortuary Services Manager when required and deputising in their absence.
  • To maintain the safe and dignified reception, storage and release of all deceased patients and their property, ensuring all documentation and the mortuary register is accurate and complete, enabling funeral arrangements to be made without delay.
  • To ensure complete and accurate recording systems are maintained daily to enable efficient information retrieval, and to collate and provide this data as required.
  • Perform departmental audits and partake in Trust wide audits and freedom of information requests.
  • Release deceased patients to funeral directors, ensuring identification is checked, hospital release forms are obtained and personal property/jewellery is recorded and signed for.
  • To advise and inform bereaved families on a variety of sensitive and emotive issues i.e. tissue retrieval, need for post-mortem examination, death process, contract funerals etc.
  • To meet bereaved relatives at viewings, offering support and guidance when appropriate.

FAQs

What are the primary responsibilities of a Mortuary Technician?

The primary responsibilities include assisting with the provision of mortuary services, maintaining good working relationships with various stakeholders, ensuring the dignified reception and storage of deceased patients, maintaining accurate documentation, and providing support to bereaved families.

Is experience in a healthcare environment required for this role?

While specific experience in a mortuary may not be mandatory, previous experience in a healthcare environment is beneficial due to the nature of the work and the need for understanding of sensitive situations.

What qualities are important for a Mortuary Technician?

Important qualities include compassion, attention to detail, the ability to work under pressure, strong communication skills, and the capacity to maintain professionalism in emotive situations.

Will there be opportunities for professional development?

Yes, there may be opportunities for professional development through training, participation in audits, and collaboration with various health care entities.

How often will the Mortuary Technician interact with bereaved families?

The Mortuary Technician will interact frequently with bereaved families, especially during viewings and when providing information on sensitive issues related to death and the post-mortem process.

What is the expected working environment for a Mortuary Technician?

The working environment will involve frequent exposure to distressing and emotive situations, along with periods of intense physical activity. It is essential to maintain concentration for long periods.

Can you tell me more about the locations where the Mortuary Technician will work?

The Mortuary Technician will work across two sites within the Trust, specifically at The Hillingdon Hospitals NHS Foundation Trust and Mount Vernon Hospital.

Who will I report to in this role?

The Mortuary Technician will report to the Mortuary Services Manager and provide support to them as needed, including deputizing in their absence.

What is the process for releasing deceased patients to funeral directors?

The process includes checking identification, obtaining hospital release forms, and accurately recording personal property and jewellery before releasing the deceased to the funeral directors.

How do I obtain further information about this role?

For further details or informal visits, you can contact Joanna Balchin, the Mortuary Services Manager, via email at joanna.balchin2@nhs.net or by telephone at 01895 279431.

The Hillingdon Hospitals NHS Foundation Trust

We provide clinical services to over half a million patients a year, including over 94,000 in our Emergency Department.

Science & Healthcare
Industry
1001-5000
Employees
1991
Founded Year

Mission & Purpose

The Hillingdon Hospitals NHS Foundation Trust provides a range of healthcare services in Hillingdon, including acute, emergency, and elective care. Their mission is to deliver high-quality, patient-centered care, ensuring safety and improving health outcomes. Their purpose is to enhance community well-being by offering excellent clinical services, advancing medical practice, and supporting health education and research.