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Motor Bodily Injury Claims Handler

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Allianz

Nov 4

Applications are closed

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Legal
  • Dublin

Requirements

  • Previous experience handling a similar portfolio of Motor Injury claims. Alternatively hold at least 3 years Motor Damage experience
  • CIP, Dip CII, Grandfathered or ACII qualification.
  • Proven track record of excellent customer service delivery and strong communication skills
  • Understanding of technical claims processes and procedures
  • Third level qualification.

Responsibilities

  • Proactive management of claims while demonstrating exceptional customer service, to both internal & external customers
  • Handle claims in line within Allianz’s claims handling requirements and regulatory requirements e.g. Consumer Protection Code, GDPR
  • Manage daily work flow to ensure customer charters are met
  • Interpret and establish policy cover
  • Evaluate liability through desktop investigation and the instruction of external resources
  • Evaluate Allianz's potential financial exposure on an ongoing basis to ensure that each claim is adequately reserved for
  • Negotiate settlement of claims directly with claimants and solicitors
  • Handle litigation files that will require Court attendance for hearings, settlement and other consultations once you have the required experience
  • Identify instances of potential fraud; escalate cases to the SIU team where appropriate
  • Maintain effective internal and external relationships

FAQs

What is the job title for this position?

The job title for this position is Motor Bodily Injury Claims Handler.

Where is the location of this job?

The job is based in Dublin, Ireland.

What are the key responsibilities of the Motor Bodily Injury Claims Handler?

Key responsibilities include proactive management of claims, ensuring exceptional customer service, handling claims in line with regulatory requirements, managing daily workflow, evaluating liability, negotiating settlements, and maintaining internal and external relationships.

What qualifications are required for this role?

Essential qualifications include previous experience handling Motor Injury claims or a minimum of three years in Motor Damage experience, along with a CIP, Dip CII, Grandfathered or ACII qualification.

Is there a minimum competency requirement for this position?

Yes, this role is subject to the Minimum Competency Code (MCC) as provided by the Central Bank of Ireland, and a recognized insurance qualification may be required.

Is this a full-time position?

Yes, this position is full-time and permanent.

How does Allianz plc support its employees?

Allianz plc supports its employees by offering flexibility and tailored work approaches to ensure they have the support needed to excel in their roles.

What is the work model for this role?

The work model for this role is hybrid, allowing for a mix of remote and in-office work.

Are there any desirable qualifications for this position?

A third-level qualification is considered a desirable requirement for this position.

What is the importance of the regulatory notice included in the job description?

The regulatory notice informs potential candidates about the requirements of the Central Bank of Ireland regarding the role, emphasizing the importance of compliance with conduct standards and qualifications for the position.

Our purpose: We secure your future. Our promise is to give confidence in tomorrow.

Finance
Industry
10,001+
Employees
1890
Founded Year

Mission & Purpose

The Allianz Group is one of the world's leading insurers and asset managers with more than 100 million private and corporate customers in more than 70 countries. We are proud to be the Worldwide Insurance Partner of the Olympic & Paralympic Movements from 2021 until 2028 and to be recognized as one of the industry leaders in the Dow Jones Sustainability Index. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us and together, let’s care for tomorrow.

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