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Motorcycle Claims Officer

Applications are closed

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Melbourne

Requirements

  • Experience in a similar role within Motorcycle Claims will be highly advantageous
  • An individual who has mechanical or technical bike knowledge will be highly regarded
  • Highly developed customer service, communication and negotiating skills
  • An individual who is tech savvy and quick learner
  • Strong organizational and time management skills
  • While not essential, a motorcycle enthusiast would be advantageous!

Responsibilities

  • Management of lodgments and repairs for Motorcycle Claims utilising multiple claims systems and processes
  • Maintaining positive stakeholder relationships with the insured, agents and service providers
  • Interpreting basic policy coverage and determining if coverage applies to claims submitted
  • Receiving, recording and processing incoming insurance claims
  • Authorizing payment within scope of authority, settling claims in the most cost-effective manner and ensuring timely issuance of disbursements
  • Identifying suspicious or potentially fraudulent claims and arranging investigations.

FAQs

What is the job title for this position?

The job title is Motorcycle Claims Officer.

Is this position full-time or part-time?

This position is full-time.

Where is the job located?

The job is located in Melbourne, Victoria.

What type of employment contract is offered?

The position is a 12-month fixed-term contract.

What will be the key responsibilities of the Motorcycle Claims Officer?

Key responsibilities include managing lodgments and repairs for Motorcycle Claims, maintaining positive stakeholder relationships, interpreting policy coverage, processing claims, authorizing payments, and identifying suspicious claims.

Is experience in Motorcycle Claims required?

Experience in a similar role within Motorcycle Claims will be highly advantageous.

Are technical or mechanical bike skills valued for this role?

Yes, individuals with mechanical or technical bike knowledge will be highly regarded.

What skills are important for this position?

Important skills include customer service, communication, negotiation, organizational skills, and tech-savviness.

Are there any specific personal interests that would be advantageous for candidates?

While not essential, being a motorcycle enthusiast would be advantageous.

What benefits does QBE offer to its employees?

QBE offers benefits including hybrid working options, a wellbeing program, retirement savings options, income protection insurance, additional leave, and discounts on various services.

How has QBE been recognized in terms of workplace culture?

QBE has received several awards including LinkedIn Top Employer, Best Workplace Diversity & Inclusion, and Gold Employer status for workplace equality.

What is the application closing date?

The application closing date is 13/02/2025 at 11:59 PM.

How can one apply for this position?

To apply, click "Apply" and follow the step-by-step process outlined.

Does QBE have an equal employment opportunity policy?

Yes, QBE is an equal opportunity employer and complies with equal employment opportunity legislation in all jurisdictions it operates.

Finance
Industry
10,001+
Employees
1886
Founded Year

Mission & Purpose

QBE is an international insurer and reinsurer listed on the Australian Securities Exchange and headquartered in Sydney. We employ around 13,000 people in 27 countries. Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage.