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MS Business Apps (CRM) Practice Lead, Hybrid

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Deloitte

Nov 13, 2024

  • Job
    Full-time
    Expert Level
  • Consulting
    IT & Cybersecurity
  • Dublin
    Remote
  • Quick Apply

AI generated summary

  • You need a Bachelor's in IT, expertise in Dynamics 365 CRM, strong leadership skills, proven program delivery, excellent communication, industry insight, and prior consultancy experience.
  • You will develop and execute strategies for growth, lead pre-sales and project delivery, mentor a team, advise clients on Dynamics 365 solutions, and stay updated on industry trends.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Expertise in Dynamics 365 CRM solutions – Sales, Service, Marketing, and other related modules
  • Strong leadership and management skills, with the ability to motivate and develop a high-performing team
  • Proven track record of delivering successful Dynamics 365 and Power App programmes
  • Excellent communication and presentation skills, with the ability to engage with clients at various organizational levels
  • A deep understanding of Industry challenges and needs and the appropriate solutions
  • Prior experience in a technology consultancy or professional services environment is a plus
  • We are unable to offer relocation & sponsorship due to the urgency of the position

Responsibilities

  • Develop and execute a business strategy to grow the Microsoft Business Applications(CRM) practice including expanding service offerings, acquiring new clients, and nurturing existing client relationships
  • Through your leadership and management skills, you will motivate and develop a high-performing team of Dynamis and Power App Experts, while also collaborating with other practice areas within the firm to identify cross-selling opportunities and deliver integrated solutions to clients
  • Lead pre-sales activities, including scoping engagements, participating in sales presentations, and developing proposals and manage project budgets, timelines, and resources to ensure successful delivery of projects
  • With your in-depth subject matter expertise, you will advise our customers in developing their roadmap, providing guidance and support to help them achieve their business objectives leveraging the Dynamics 365 and Power platform stack
  • Serve as the primary point of contact for clients and collaborate with clients to understand their business needs and objectives, and design and implement solutions that address those requirements
  • Mentor and provide leadership to a team of consultants, architects and developers.
  • Oversee and guide the delivery of Bus. App. programmes, ensuring that our team maintains a relentless focus on delivering quality solutions that meet our client’s needs
  • Stay current on industry trends, emerging technologies and best practices

FAQs

What is the primary focus of the MS Business Apps (CRM) Practice Lead role?

The primary focus of the role is to scale the Microsoft Business Applications (CRM) practice, incorporating Dynamics 365 and Power Apps, by developing and executing a business strategy, building client relationships, and ensuring successful project delivery.

What qualifications are required for this position?

A Bachelor's degree in Computer Science, Information Technology, or a related field is required.

What experience is preferred for candidates applying for this role?

Candidates should have expertise in Dynamics 365 CRM solutions, a proven track record of delivering successful Dynamics 365 and Power App programs, and prior experience in a technology consultancy or professional services environment is a plus.

What types of skills are essential for the MS Business Apps (CRM) Practice Lead?

Strong leadership and management skills, excellent communication and presentation skills, and a deep understanding of industry challenges and appropriate solutions are essential.

Will I be required to travel for this role?

The job listing does not specify travel requirements; however, it emphasizes a hybrid work environment, which may involve some level of on-site work.

Is there a mentoring component to this position?

Yes, the role includes mentoring and providing leadership to a team of consultants, architects, and developers.

Are relocation or sponsorship options available for this position?

No, relocation and sponsorship options are not available due to the urgency of the position.

What benefits does Deloitte offer to employees?

Deloitte offers competitive rewards, personal and professional development opportunities, health and well-being benefits, pension, savings, training, coaching, and enhanced leave options.

Are there opportunities for career growth at Deloitte?

Yes, Deloitte emphasizes continuous growth and development, encouraging employees to bring their full selves to work and pursue both professional and personal aspirations.

How does Deloitte ensure a diverse and inclusive work environment?

Deloitte is committed to being an equal opportunities employer and implementing reasonable accommodations as part of the recruitment and selection process.

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Deloitte

Consulting
Industry
10,001+
Employees
1845
Founded Year

Mission & Purpose

Deloitte, as one of the Big 4 global professional services firms, offers a comprehensive range of services including audit, tax, consulting, and advisory solutions to clients worldwide. Their ultimate mission is to deliver exceptional value to their clients by helping them navigate complex challenges, achieve sustainable growth, and stay ahead in an ever-changing business landscape. Deloitte's purpose lies in making an impact that matters and contributing to the success and well-being of their clients, people, and communities. With a team of skilled professionals and a commitment to innovation and collaboration, Deloitte strives to shape the future of business and create positive, lasting outcomes for their stakeholders.

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  • Lead the way

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  • Serve with integrity

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  • Take care of each other

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  • Foster inclusion

    We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps deliver well-rounded client solutions.

  • Collaborate for measurable impact

    We approach our work with a collaborative mindset, teaming across businesses, geographies, and skills to deliver tangible, measurable, attributable impact.

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