FAQs
What is the primary responsibility of the Ops Sup Analyst 1 position?
The primary responsibility of the Ops Sup Analyst 1 position is to provide operations support services, including record maintenance, account openings, and serving as a liaison between operations staff and clients, all while ensuring alignment with Citi’s operations support infrastructure and processes.
What qualifications are required for this role?
Candidates are required to have a Bachelor’s degree or equivalent experience. Previous relevant experience, proficiency in Microsoft Office, and general knowledge of client reporting across the industry are preferred.
Is prior experience necessary for this position?
While previous relevant experience is preferred, it is not mandatory as this is an entry-level position.
What type of skills are important for the Ops Sup Analyst 1 role?
Important skills include strong organization and time management skills, problem-solving and decision-making abilities, and excellent written and verbal communication skills.
Will I receive training for this position?
Yes, training sessions and user acceptance test scripts are part of the responsibilities associated with this role, suggesting that training will be provided as needed.
What tools or technologies should I be familiar with for this role?
Familiarity with Microsoft Office is required, along with a working knowledge of SQL environments and database queries.
How many projects will I work on simultaneously in this role?
The role involves working on multiple projects in parallel while focusing on the continued delivery of regulatory client deliverables.
Is the company committed to diversity and inclusion?
Yes, Citi is an equal opportunity and affirmative action employer, and they invite applicants from diverse backgrounds to apply.
How does Citi assess the risks associated with business decisions?
Citi emphasizes the importance of assessing risks when making business decisions by considering the firm's reputation, compliance with laws, and sound ethical judgment.
What types of communication will I need to engage in as part of this job?
The role requires clear and concise written and verbal communication, particularly in updates to project participants and stakeholders, as well as facilitating training sessions.