FAQs
What is the primary responsibility of the National Customer Engagement Manager in Dermatology?
The primary responsibility is to manage key accounts and relationships to drive sales and achieve commercial goals aligned with Priority Squad targets, while fostering relationships with stakeholders to enhance patient care.
What qualifications are required for this role?
A Bachelor or Master's degree, preferably in healthcare science or business administration, along with at least 3 years of previous experience in a similar role, ideally in the Dermatology area.
What languages are required for this position?
Fluency in both English and Dutch is required.
Is prior experience in project management necessary?
Yes, project management skills are essential for successfully managing care projects at a national level.
What kind of benefits does Novartis offer for this position?
Novartis offers a competitive salary, annual bonus, pension scheme, share scheme, health insurance, 27 days annual leave, flexible working arrangements, and learning and development opportunities.
Will the role require collaboration with other functions?
Yes, effective collaboration with colleagues in other functions to achieve account objectives and execution is a key responsibility.
Where is this position located?
The position is based in Amsterdam, Netherlands.
Is this a full-time position?
Yes, this is a full-time position, but it is under a fixed-term contract.
What is the purpose of the Customer Engagement Manager?
The purpose is to reimagine medicine to improve and extend people's lives, fostering relationships that lead to enhanced patient care and addressing customer challenges effectively.
How will customer insights be utilized in this role?
Customer insights will be communicated to internal stakeholders to pursue business opportunities and align on account-related activities.