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National Training Suites Coordinator

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JLL

17d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Facilities Management
  • Canberra
  • Quick Apply

AI generated summary

  • You should have hospitality or concierge experience, excellent multi-line phone skills, be proficient in Microsoft Suite, and be an Australian Citizen for security vetting.
  • You will manage reception duties, coordinate activities, maintain attendance records, ensure client service standards, foster partnerships, attend meetings, assist the manager, and stay informed on policies.

Requirements

  • Preferred experience in a hospitality/hotel environment or office reception/concierge role
  • Excellent phone skills, including experience with multiple-line phone systems
  • Proficiency in Microsoft Suite of Applications
  • This role is subject to Commonwealth Government Security vetting processes where you must be an Australian Citizen in order to conduct this check.

Responsibilities

  • Undertake concierge and receptionist duties, ensuring a welcoming and professional environment.
  • Coordinate activities with various JLL organizational units to ensure seamless operations.
  • Maintain attendance records and rosters in compliance with organizational policies.
  • Adhere to and promote the organization's health and safety policies and procedures.
  • Oversee the delivery of client service standards, adhering to policy and industry benchmarks.
  • Develop and nurture networks and collaborative partnerships with clients, staff, and management.
  • Attend meetings as a representative of the organization, maintaining confidentiality as required.
  • Assist the manager with additional tasks and participate in quality reviews and training sessions as needed.
  • Familiarize yourself with relevant building-specific Standard Operating Procedures.
  • Stay up to date with Home Affairs and JLL history and business objectives.

FAQs

What is the duration of the National Training Suites Coordinator position?

This is a fixed-term contract until the end of June 2025.

What kind of environment will I be working in?

You will be providing concierge and receptionist duties in a welcoming and professional environment for our esteemed client Home Affairs.

Is prior experience required for this role?

Preferred experience in a hospitality/hotel environment or office reception/concierge role is beneficial.

Do I need to be an Australian citizen to apply?

Yes, this role is subject to Commonwealth Government Security vetting processes, requiring applicants to be Australian Citizens.

What technical skills are needed for this job?

Proficiency in the Microsoft Suite of Applications and excellent phone skills, including experience with multiple-line phone systems, are required.

Will I need to attend meetings as part of this role?

Yes, you will attend meetings as a representative of the organization while maintaining confidentiality as necessary.

What are the opportunities for personal and professional growth?

JLL offers a supportive culture and a comprehensive benefits package prioritizing mental, physical, and emotional health, as well as opportunities for professional growth.

What is JLL's stance on diversity and inclusion?

JLL is committed to building an inclusive workplace, celebrating diversity, and supporting applications from all underrepresented groups.

Is there any training provided for this position?

Yes, you will participate in quality reviews and training sessions as needed, along with familiarizing yourself with relevant building-specific Standard Operating Procedures.

How can I apply for the National Training Suites Coordinator position?

You can apply today by quoting job reference number REQ406695, even if you don’t meet all the requirements mentioned in the job description.

We shape the future of real estate for a better world

Real Estate
Industry
10,001+
Employees

Mission & Purpose

We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.

Benefits

  • Medical Plan

    Choose from three plan options: Standard, Plus or Basic, administered by UnitedHealthCare and, in limited locations, Kaiser Permanente. Health Savings Account (HSA) automatically comes with Plus or Basic plans and is Company-funded with $600 for employee coverage, or $1,200 for employee+1 or family coverage. 100 percent preventive care coverage is included with all plans.

  • Paid time off (PTO)

    Combines vacation, sick leave and personal time: 18 to 28 days per year, depending on your years of service and job level.

  • Enhanced Life Insurance

    Take advantage of group rates on optional coverage for you, your spouse/domestic partner and children at your own cost. Enroll when first eligible for the most favorable underwriting.

  • Parental Leave Pay

    Six weeks of paid leave at 100% of salary.

  • Flexible work arrangements

    May be available to help you balance work, family and personal commitments.