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  • Job
    Full-time
    Senior Level
  • Customer Relations
    Healthcare
  • Brantford

AI generated summary

  • You need to be a CNO-registered RN with 3-5 years of clinical and 2 years of navigation experience, knowledge of community resources, and strong interpersonal, organizational, and tech skills.
  • You will ensure safe patient transitions, address care barriers, engage teams, manage Bedflow, and enhance collaboration across departments while maintaining knowledge of LTC and related legislation.

Requirements

  • Registered Nurse in good standing with the CNO
  • 3-5 years clinical experience in a healthcare setting
  • 2 years min experience in navigation
  • Knowledge of community partners and resources
  • Experience in Geriatrics an asset
  • Able to work 12-hour shifts, weekends and holidays
  • Experience using Bedflow Utilization Tools, PICIS, Meditech, MS Office, Excel
  • Effective interpersonal skills combined with the ability to work in collaboration with all members of the healthcare team, both internally and externally, across the continuum of care
  • Flexibility and adaptability to change is essential
  • Demonstrated ability to facilitate change and continuous improvement processes
  • Excellent organizational, planning and time management skills

Responsibilities

  • Ensures safe and effective patient transitions (input, throughput and output) across the continuum of care
  • Promotes quality patient outcomes by facilitating effective processes of care and utilization of resources
  • Proactively identifies and addresses barriers to client transitions across the continuum of care
  • Leads engagement of patients, families, members of the interprofessional team, leadership and community partners in identifying strategies and action plans to remove barriers to transitions of care
  • Applies and models health literacy principles (i.e. Teach-Back)
  • Applies and models behaviour-based coaching methods
  • In collaboration with teams, effectively manages Bedflow Utilization tools to ensure timely patient transitions
  • Maintains an in-depth knowledge of internal and external resources and services to support client transitions to appropriate settings for care
  • Maintains an in-depth knowledge of Long Term Care (LTC), Community Care Access Centre (CCAC) and Alternate Level of Care (ALC) legislation and processes
  • Facilitate, lead and participate in appropriate client transition processes (action rounds, case conferences)
  • Enhance interdepartmental, inter-hospital and interdisciplinary collaboration, communication and problem solving
  • Develop primary and secondary specialization to support transitions with populations of interest and health systems

FAQs

What qualifications are required for the Navigator position?

The mandatory qualifications include being a Registered Nurse in good standing with the CNO, 3-5 years of clinical experience in a healthcare setting, a minimum of 2 years experience in navigation, and knowledge of community partners and resources.

What are the working hours for this role?

The Navigator position requires the ability to work 12-hour shifts, including weekends and holidays.

Is experience in Geriatrics considered an asset for this position?

Yes, experience in Geriatrics is considered an asset for the Navigator role.

What software tools should candidates be familiar with?

Candidates should have experience using Bedflow Utilization Tools, PICIS, Meditech, as well as MS Office and Excel.

Does the Brant Community Healthcare System offer tuition reimbursement?

Yes, BCHS offers tuition reimbursement through its Centralized Education Fund.

Is on-site parking available for employees?

Yes, discounted on-site parking is available for employees, and there are no shuttles or waiting lists.

How does BCHS support its employees' wellness?

BCHS provides an Employee Assistance program that is free and confidential for all employees and their family members, highlighting the organization's commitment to wellness.

Are there opportunities for professional development in this role?

Yes, the organization supports continuous improvement processes and offers educational resources, which can contribute to professional development.

What is the focus of the Navigator’s role in patient care?

The Navigator is responsible for ensuring clients receive appropriate and timely access to care and facilitating transitions across the continuum of care in a coordinated manner.

How does BCHS promote diversity in its hiring practices?

BCHS is an equal opportunity employer committed to employment equity and diversity, welcoming applications from various groups including women, Indigenous persons, and persons with disabilities.

Exceptional Care - Exceptional People.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

The Brant Community Healthcare System (BCHS) in Brantford and Paris Ontario, is a leading community health care organization with a total of 262 beds and more than 2,300 staff, physicians and volunteers providing support, programs and services to over 120,000 residents in our community. In 1999, The Willett Hospital in Paris and the Brantford General Hospital became the first two partners in the BCHS. The Brantford General Hospital is a regional acute health centre and the Willett site provides urgent care and ambulatory services for those in need. The BCHS has been awarded the 'Gold' Quality Healthcare Workplace award by the Ontario Hospital Association and Ontario Ministry of Health and Long-Term Care for two years in a row and are an affiliated teaching site of the McMaster University Michael G. DeGroote School of Medicine. We are also the regional centre for Paediatrics, Mental Health, Obstetrics, Gynaecology, CT Scanning, Critical Care, Surgical Services, Ambulatory Care and Emergency Medicine and the site of the Brant Community Cancer Clinic and the S.C. Johnson Dialysis Clinic for patients throughout Brant County and Haldimand-Norfolk.