Logo of Huzzle

Home

Matches

Explore

Manage

Network Operations Representative

image

Accenture

Today

  • Job
    Full-time
    Mid Level
  • Software Engineering
    IT & Cybersecurity

AI generated summary

  • You need 3+ years in network infrastructures, 15 years of education, strong telecommunication knowledge, lifecycle management experience, support skills, monitoring tools familiarity, and security protocol understanding.
  • You will manage network infrastructure, troubleshoot issues, provide technical support, assist in configurations, update data records, and collaborate with teams to enhance network operations.

Requirements

  • - Minimum 3 year(s) of experience is required
  • - 15 years full time education
  • - Proficiency in Network Infrastructures
  • - Strong understanding of telecommunication network elements and their configuration
  • - Experience in managing the life cycle of network infrastructures
  • - Knowledge of back office system data management
  • - Ability to provide technical support during customer activations and configuration adjustments
  • - Experience with network monitoring tools
  • - Familiarity with network security protocols
  • - Understanding of network troubleshooting techniques

Responsibilities

  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work-related problems.
  • Assist in the configuration and integration of telecommunication network elements.
  • Manage the life cycle of network infrastructures across Fulfillment and Assurance.
  • Maintain and update back office system data records.
  • Provide technical support to customers during activations and configuration adjustments.
  • Troubleshoot and resolve network infrastructure issues.
  • Collaborate with cross-functional teams to ensure smooth network operations.

FAQs

What is the primary role of a Network Operations Representative?

The primary role involves configuring, integrating, and managing the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance, while also managing back office system data records and supporting customer activations.

What are the must-have skills for this position?

The must-have skills for this position include proficiency in Network Infrastructures and a strong understanding of telecommunication network elements and their configuration.

Is there a minimum experience requirement for this job?

Yes, a minimum of 3 years of experience in Network Infrastructures is required.

What type of educational qualification is necessary for this position?

A candidate must have 15 years of full-time education.

What location is this position based in?

This position is based at our Bengaluru office.

Are there any additional skills that would be beneficial for this role?

Yes, experience with network monitoring tools, familiarity with network security protocols, and an understanding of network troubleshooting techniques are good to have skills.

Will I be required to work independently in this role?

Yes, you are expected to perform independently and become a Subject Matter Expert (SME).

What kind of support will I provide to customers?

You will provide technical support during customer activations and configuration adjustments.

Can I expect to collaborate with other teams in this position?

Yes, you will collaborate with cross-functional teams to ensure smooth network operations.

What kinds of problems will I be expected to help solve?

You will be expected to contribute solutions to work-related problems, troubleshoot and resolve network infrastructure issues.

Accenture

Technology
Industry
10,001+
Employees
1989
Founded Year

Mission & Purpose

Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services, and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

Culture & Values

  • Client Value Creation

    Enabling clients to become high-performance businesses and creating long-term relationships by being responsive and relevant and by consistently delivering value.

  • One Global Network

    Leveraging the power of global insight, relationships, collaboration and learning to deliver exceptional service to clients wherever they do business

  • Respect for the Individual

    Valuing diversity and unique contributions, fostering a trusting, open and inclusive environment and treating each person in a manner that reflects Accenture’s values.

  • Best People

    Attracting, developing and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude and fostering a collaborative and mutually supportive environment.

  • Integrity

    Being ethically unyielding and honest and inspiring trust by saying what we mean, matching our behaviors to our words and taking responsibility for our actions.

  • Stewardship

    Fulfilling our obligation of building a better, stronger and more durable company for future generations, protecting the Accenture brand, meeting our commitments to stakeholders, acting with an owner mentality, developing our people and helping improve communities and the global environment.

Benefits

  • Medical coverage

    Employees have a choice of national plans (PPO, EPO, HDHP) covering a wide range of medical services and prescription drugs.

  • Parental leave

    16 weeks paid maternity leave for birth parents. 8 weeks paid time off for other parents

  • Flexible work arrangements

    Flexible work arrangements help employees achieve work/life balance while also meeting Accenture’s business needs.

  • Paid time off

    PTO encompasses traditional vacation time along with paid sick leave; days vary based on level and tenure from 17 to 27 per year.

  • Holidays

    We provide 8 paid standard holidays and 2 culture days (for any days you choose), in addition to the PTO program.

  • Life Insurance

    Accenture provides you with a basic level of coverage and you can purchase more coverage for yourself and your family.