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Aviva

18d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    IT & Cybersecurity
  • Dublin
  • Quick Apply

AI generated summary

  • You need customer service experience, strong verbal and written skills, technical aptitude, and adaptability to thrive in a fast-paced environment.
  • You will provide customer service, build relationships, learn IT systems, and adapt to changes in a fast-paced environment focused on the Irish insurance Life & Pension market.

Requirements

  • Experience in a customer service environment – If you enjoy building relationships and communicating and interacting with people, you’ll fit right in with the world-class customer service team around you.
  • Good aptitude for technical learning and IT, as there are quite a few systems you will need to learn and be proficient with.
  • Competent verbal and written skills is a must have as this role will be dealing exclusively with our Irish insurance Life & Pension market.
  • An ability to adapt to change, working in a fast-paced environment.

Responsibilities

  • Our Customer service teams in Cherrywood Dublin 18 are looking for confident engaging people to join our team on a 12 Month Fixed Term Contract.
  • The position is based on site in our Cherrywood office, with an opportunity to benefit from Aviva’s smart working arrangements which offers a mix of home and office working.
  • While this role is in the greater Dublin area, it would suit those with customer service skills living in Wicklow/Kildare/north Wexford area also. We have free parking for staff who commute by car or motorcycle or there are public transport links close-by (the LUAS Green Line and 84a bus stop is one minute away).
  • This is an exciting opportunity to learn new skills and further your experience in an agile environment.
  • To be successful in the role, you will need the following:
  • Experience in a customer service environment – If you enjoy building relationships and communicating and interacting with people, you’ll fit right in with the world-class customer service team around you.
  • Good aptitude for technical learning and IT, as there are quite a few systems you will need to learn and be proficient with.
  • Competent verbal and written skills is a must have as this role will be dealing exclusively with our Irish insurance Life & Pension market.
  • An ability to adapt to change, working in a fast-paced environment.

FAQs

Do we support remote work?

Yes, we support remote work in a hybrid format, allowing for a mix of home and office working.

Is this position a permanent role?

No, this position is a 12-month fixed-term contract.

What qualifications are required for this position?

While specific qualifications are not mentioned, experience in a customer service environment is essential, along with good verbal and written communication skills and a competency for technical learning.

Where is the job located?

The job is based in our Cherrywood office, Dublin 18.

Are there public transport options available for commuting?

Yes, there are public transport links close by, including the LUAS Green Line and the 84a bus stop, which is one minute away.

What benefits do you offer for this role?

We offer a competitive salary, generous pension contributions, annual performance-related bonuses, holiday allowance, health and dental insurance contributions, and various employee benefits such as the Cycle to Work scheme and employee assistance programs.

Is there a parking option for employees?

Yes, we provide free parking for staff who commute by car or motorcycle.

What opportunities for professional development are available?

We offer professional qualification support and transparent career progression plans.

How does Aviva approach diversity and inclusion?

Aviva is committed to diversity and inclusion, creating an environment where everyone feels welcome and valued regardless of their background.

Can I apply through alternative methods if I have difficulties applying online?

Yes, if you require an alternative method of applying, you can contact megan.crabbe@aviva.com.

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Aviva

Finance
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

Aviva is nothing without our people. Living up to our purpose to be with you today for a better tomorrow applies to those we work with just as much as it does to our customers. We want Aviva to be a place where people can be themselves, and we want our workforce to reflect the customers and communities we serve. This means offering market-leading benefits and challenging ourselves to do more to build a workplace – and society – that works for all. It takes you. It takes Aviva.