New Home Consultant - Cincinnati

M/I Homes, Inc.

Jan 18, 2024

Applications are closed

Job
Full-time
Entry Level
Real Estate & Property
Cincinnati

Requirements

It is required that all New Home Consultants have a personal cell phone for business use and follow division guidelines on customer and internal communication requirements.
Associate’s degree (A.A.) or equivalent in specialized training from a two-year college or technical school combined with at least one year of relevant course study including seminars and workshops in sales and marketing techniques and one to five years of related experience and/or training; thorough knowledge of housing market in geographical locations.
Skills and Abilities:
Ability to interpret, analyze, and evaluate given information relative to selling techniques and potential homebuyer issues. Self-motivated with persuasive, enthusiastic and customer-service oriented personality and outstanding negotiation and organizational skills; detail-oriented aptitude. Outstanding verbal and written communication skills for high interaction with a variety of people inside and outside of the organization. Decisiveness and good judgment, problem-solving and analytical skills to act with authority and take risks in an environment with little direction from others.
Upon request of and on terms established by the Company, obtains and maintains all appropriate state or local licenses (e.g., contractor’s license, real estate salesperson and/or broker license, etc.) for the mutual benefit of the employee and the Company and for use by the Company in connection with the Company’s sales, homebuilding, and lending activities.
Competencies:
Customer Focus
Approachability
Listening
Drive for Results
Time Management
Perseverance
Composure

Responsibilities

Effectively manages sales generation by utilizing corporate marketing materials, model homes, local resources and realtor relationships. Show the community, lots and spec homes to prospects and realtors. Market community (participation in local events or local sales organizations).
Serves as trusted advisor/primary point of contact for home buyer from initial meeting through home closing. Scope may vary during phases of sales process.
Tour and demonstrate model homes.
Generates excitement by effectively identifying needs of potential home buyers and matching related solutions.
Builds confidence with potential home buyer by selling features/benefits of M/I Homes product and experience to include:
M/I History and culture
Confidence Builder program
Community advantages
Financing programs tailored to buyers’ needs
Advantages relative to Division
Comparatively shops products of competitors and visits those operating in same geographical areas.
Prospect and visit realtors.
Participates in Division meetings.
Maintains buyer interest by effectively using listening and negotiating skills when confronted with objections, skepticism, conflict, etc. and counters with specific alternatives.
Guarantees a realistic, but satisfactory home building experience for the home buyer by proactively communicating to the home buyer during entire home building process. Communicates appropriate information to other M/I personnel (e.g., Production, Design Center, MIFC, etc.) Attends Buyer Builder Conference and Pre-Closing Walk-Through events. Show/walk lots and homes under construction with customers under contract.
Community management (drive/walk through community to check on appearance, signage, maintenance status of homes). Visit homes under construction to check on status.
Meets with construction personnel regarding issues/status of homes.
Ensures fair and consistent treatment by effectively solving problems when they occur, to the extent empowered to do so. Communicates results effectively to required stakeholders.
Optimizes information flow by consistently and correctly utilizing Company systems which include but are not limited to CFT (Pivotal) and electronic mail.
Provides consistency in superior customer service by effectively providing direction and coordination of an associate’s workflow through guidance, instruction, and coaching.

FAQs

What are the main responsibilities of a New Home Consultant in Cincinnati?

The main responsibilities include demonstrating product features, designs, and benefits to potential homebuyers, utilizing sales and marketing techniques to achieve division and Company goals, and ensuring customer satisfaction in accordance with Company objectives.

How does a New Home Consultant in Cincinnati achieve division and Company goals?

A New Home Consultant achieves division and Company goals by utilizing sales and marketing techniques, following Company guidelines, and utilizing knowledge of assigned communities to promote and sell homes.

What skills are necessary for a New Home Consultant in Cincinnati?

Necessary skills for a New Home Consultant in Cincinnati include strong communication skills, knowledge of the local real estate market, sales and marketing expertise, and the ability to build relationships with potential homebuyers.

M/I Homes, Inc.

One of the Nation's Leading Homebuilders. Since 1976.

Real Estate

Industry

1001-5000

Employees

1976

Founded Year

Mission & Purpose

M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years and is known nationally for the M/I Difference: Whole Home Building Standards, Design, M/I Financial, and our industry leading Transferable Structural Warranty. Founded in 1976 by Melvin and Irving Schottenstein, we have fulfilled the dreams of over 140,000 homeowners. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Fort Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa. Listed on the New York Stock Exchange, M/I Homes serves a broad segment of the housing market including first-time, move-up, luxury and empty nester buyers.