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New Store Customer Service Assistant

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Newcastle

Requirements

  • be a great team player
  • have a can-do, proactive approach
  • pride themselves in getting the job done!
  • experience in a fast-paced retail environment or customer service is a bonus, but not essential.

Responsibilities

  • As a Customer Service Assistant, you will be at the heart of our stores and will ensure our customers have a great experience.
  • Whether you are replenishing stock on the shop floor or delivering great customer service at the checkouts, no two days are the same!

FAQs

What positions are available for the new store opening in Alnwick?

We are recruiting for part-time Customer Service Assistants to work in our Customer Service, Replenishment, and Shop Floor departments.

Is prior retail experience necessary for this role?

Experience in a fast-paced retail environment or customer service is a bonus, but it is not essential.

What are the working hours for the Customer Service Assistant roles?

These are part-time positions, and specific working hours will be discussed during the application process.

What qualities are you looking for in an ideal candidate?

Our ideal candidates will be enthusiastic team players with a can-do, proactive approach who pride themselves on getting the job done!

Are there opportunities for career progression?

Yes, we offer amazing on-the-job training, internal development, and career succession, with 80% of our Managers being homegrown.

What benefits do you offer to your employees?

We offer great benefits including discounts in our stores, additional discounts via our colleague portal for retailers, hospitality, and much more.

How can I apply for the position?

You can apply through our official website or by following the application link provided in the job posting.

Is the company committed to diversity and inclusion?

Yes, we are an equal opportunity employer and are committed to creating an inclusive and diverse working environment.

What does a typical day look like for a Customer Service Assistant?

As a Customer Service Assistant, you will engage with customers, replenish stock on the shop floor, and provide excellent service at the checkouts, ensuring no two days are the same.

How quickly do you make hiring decisions?

Our roles don’t tend to be around for long, so we encourage you to apply as soon as possible to avoid disappointment.

Retail & Consumer Goods
Industry
10,001+
Employees
1978
Founded Year

Mission & Purpose

B&M Retail, is a retail company specialising in providing a diverse range of products at affordable prices. Their ultimate mission is to offer customers exceptional value on everyday goods, including home and garden essentials, clothing, electronics, and more. B&M Retail's purpose centres around making quality products accessible to a wide audience, enhancing the shopping experience with budget-friendly options. By prioritising affordability and variety, they aim to cater to the needs of diverse customer demographics, fostering a positive and inclusive retail environment.

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